Cloud Infrastructure Architect
hace 4 semanas
We are seeking a skilled Cloud Systems Engineer to manage, support and expand our cloud service portfolio. This role includes configuring cloud environments, handling customer support and consultation, and collaborating with internal teams to enhance service functionality.
About the RoleThis is a fully remote position within Germany, with occasional travel required. The ideal candidate will have experience in telephony and cloud environments, as well as knowledge of SIP, SBC, proxy configurations, Linux, and databases.
Key Responsibilities- Administer, support and implement our cloud portfolio (e.g. Cloud PURE, Zoom, Five9, ThinkOwl).
- Configure Freeswitch, FusionPBX, databases, and other necessary components.
- Ensure seamless operation and ongoing enhancement of our cloud solutions.
- Provide technical guidance and support to clients for cloud service integration.
- Work with internal teams to optimize and roll out new functionalities.
- Plan and execute implementations within the SBC landscape.
- Install, configure, and administer virtualized environments such as VMware, Windows, and Linux.
- Handle technical incidents, changes, and projects in SIP and Session Border Controller environments.
- Competitive salary: €85,000 - €110,000 per year.
- Opportunity to work remotely with flexible working hours.
- Access to Urban Sports or Hansefit memberships, team-building, and employee events.
- Personalized development and training in cloud technologies with cross-functional collaboration.
- Tailored training programs and retirement benefits.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- At least 3 years of experience in telephony and cloud environments.
- Knowledge of SIP, SBC, proxy configurations, Linux, and databases.
- Familiarity with MS Office tools, especially Outlook, Excel, and Word.
- Technical support or service desk experience with ticketing systems is advantageous.
- Customer-focused with strong service orientation.
- Proficiency in both spoken and written German (C1) and English.
- Driver's license (Class B).
- Willingness to participate in on-call support.
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