Freight Forwarding Coordinator

hace 6 días


Buenos Aires, Buenos Aires C.F., Argentina Halaxia Hire A tiempo completo

Key Responsibilities

  • Shipment Monitoring: Track air and sea shipment arrivals, updating estimated arrival dates to keep customers informed.
  • Daily Prioritization: Define daily priorities for customs clearance and goods collection, aligning with client facility needs.
  • Customs Clearance Coordination: Provide clear instructions to customs brokers to ensure goods are cleared and ready for loading as planned.
  • Transport Scheduling: Communicate priority shipments to transport providers, ensuring resource availability at the correct collection time.
  • Delivery Oversight: Monitor deliveries to ensure they are executed as planned, including coordination for after-hours, weekend, or holiday deliveries when required.
  • Performance Tracking: Record customs clearance and delivery dates in internal systems to evaluate the performance of customs brokers and transport providers.
  • Container Management: Monitor container freetime deadlines, notify clients of potential extra costs, and coordinate timely container returns to avoid demurrage fees.
  • Customer Demand Management: Ensure on-time pickups and bookings, respecting plant requirements and schedules.
  • Shipment Processing: Manage pre-alerts and commercial invoices from logistic providers, updating systems with relevant shipment information.
  • Real-Time Updates: Track pickups, departures, transshipments, and arrivals, providing timely updates to customers.
  • Performance Analysis: Monitor the reliability of logistics providers and analyze the performance of airlines, shipping companies, and ports to identify opportunities and risks.
  • Cost Optimization: Control chargeable weight ratios, container saturation, and demurrage to improve delivery efficiency.
  • Risk Management: Develop risk management reports and promptly communicate issues and consequences to customers.
  • Strategic Support: Provide dashboards and performance reports during customer meetings, offering insights on delays, extra costs, complaints, and improvement opportunities.

Qualifications

  • Bachelor's degree in Supply Chain, Logistics, Business Administration, or related fields.
  • 3+ years of experience in supply chain operations, freight forwarding, or control tower environments.
  • Strong knowledge of international logistics, including air, sea, and customs operations.
  • Proficiency in supply chain management tools and platforms.
  • Exceptional problem-solving and analytical skills.
  • Strong communication skills, both verbal and written.
  • Ability to handle multiple tasks and prioritize in a dynamic environment.
  • Detail-oriented with a focus on operational accuracy.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with CargoWise is a plus.


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