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Travel Operations Coordinator

hace 2 meses

Buenos Aires, Argentina RYZ Labs A tiempo completo
About the Role

RYZ Labs is seeking a highly skilled Travel Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating and managing the day-to-day operations of our travel startup.

Key Responsibilities
  1. Coordinate Travel Operations: Design and deliver a world-class, premium travel service experience to our customers, ensuring all customer support needs are correctly prioritized, serviced, and continuously assessed according to protocol and service agreement guidelines and standards.
  2. Drive Operational Strategy: Develop and implement strategies to innovate and improve our programs and processes, ensuring an exceptional and seamless traveler support experience.
  3. Manage Multiple Projects: Effectively manage multiple projects and project teams, utilizing strong organizational skills to manage timelines, monitor progress, and adapt to changes proactively.
  4. Collaborate with Cross-Functional Teams: Work closely with cross-functional teams to ensure seamless communication and collaboration, driving business results and delivering impact.
Requirements
  1. Reside in a Major City: Reside in a major city or surrounding areas, with access to a reliable transportation system.
  2. English Proficiency: Possess excellent written and verbal communication skills, with a strong command of the English language.
  3. Travel Operations Experience: Have a minimum of 2 years of experience in travel operations, with a proven track record of delivering exceptional customer support.
  4. Strong Organizational Skills: Possess strong organizational skills, with the ability to manage multiple projects and prioritize tasks effectively.
  5. Technology-Savvy: Be proficient in using travel agency systems, including mid- and back-office systems, travel technologies, meetings management systems, and digital and social media.
About RYZ Labs

RYZ Labs is a startup studio built in 2021 by three lifelong entrepreneurs. Our teams are remote and distributed throughout the US and Latam, utilizing the latest cutting-edge technologies in cloud computing to create scalable and resilient applications.

We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years. At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects.

Our Values
  1. Customer First Mentality: Every decision we make should be made through the lens of the customer.
  2. Bias for Action: Urgency is critical, expect that the timeline to get something done is accelerated.
  3. Ownership: Step up if you see an opportunity to help, even if not your core responsibility.
  4. Humility and Respect: Be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect.
  5. Frugality: Being frugal and cost-conscious helps us do more with less.
  6. Deliver Impact: Get things done in the most efficient way.
  7. Raise our Standards: Always be looking to improve our processes, our team, and our expectations. Status quo is not good enough and never should be.