Salesforce Operations Specialist
hace 3 semanas
Netrix Global is seeking a highly skilled Salesforce Administrator to join our Netrix Enterprise Systems (NES) department. As a Salesforce Administrator, you will be responsible for maintaining, improving, and enhancing our Salesforce platform to support the execution of our internal Enterprise Systems roadmap.
This role is critical in ensuring system maintenance, feature alignment with organizational goals, and internal customer satisfaction. We are looking for a customer-focused individual who embodies an entrepreneurial spirit and is hands-on.
Key Responsibilities- Proactive system maintenance and troubleshooting
- Error correction and debug log analysis
- Identification of unused or underutilized platform features
- User and license management, including new user setup, roles, profiles, permissions, public groups, sharing rules, etc.
- Translation of requirements into best practice, scalable solutions with a focus on exceptional user experience and internal customer satisfaction
- Strong Salesforce product knowledge and a minimum of 3 years of Salesforce hands-on experience with Sales Cloud & CPQ
- Outstanding teamwork skills
- Certified Salesforce Administrator and additional Salesforce certifications desired
- Kantata (Kimble) experience strongly preferred
- Marketing Cloud Account Engagement (Pardot) experience preferred
- Sage Intacct integration experience considered a major plus
- Competitive salary and benefits package
- Opportunity to work with a mission-driven organization
- Flexible work environment with remote work options
- Professional development opportunities
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