Cyber Security Coordinator

hace 3 semanas


Buenos Aires, Buenos Aires C.F., Argentina Bulletproof A tiempo completo

Job Title: Cyber Security Coordinator

Bulletproof Cyber is seeking a highly organized and detail-oriented Cyber Security Coordinator to join our team. This role will provide administrative support to our Cyber Security team, ensuring the smooth delivery of our services to clients.

  • Work closely with the Cyber Security team to define internal processes for each service, including onboarding, scheduling, and project conclusion.
  • Conduct audits of our project management tooling.
  • Chase customers on behalf of consultants and assessors.

Cyber Essentials PLUS Service Support and Scheduling

  • Liaise with the Sales Team regarding available test dates for PLUS and requests for support.
  • Reach out to customers to offer dates for their assessment and book tests into Plus assessors' calendars.
  • Ensure customers are prepared for their test by requesting information and providing setup instructions.
  • Chase customers to book dates or when information has not yet been provided or steps have not been completed.
  • Answer non-technical queries regarding process/bookings.
  • Tag emails for the CE+ assessors.
  • Ensure projects are billed accordingly when completed.

Data Protection and Information Security Service Support

  • Work with the Data Protection and Information Security Team Leaders to allocate work and ensure the correct kick-off process is followed for all engagements.
  • Ensure all consultant projects remain updated with the latest information on our Monday.com project tracking tool.
  • Ensure projects are billed accordingly when completed.
  • Liaise with the Sales Team regarding consultant availability.
  • Monitor our main DPO communication channel and ensure timely responses from consultants.
  • Book meetings and scoping calls on behalf of consultants when required.

Requirements

  • Experience managing diaries.
  • Strong Project Support skills.
  • Strong Microsoft Office skills.
  • Customer Service Experience.
  • Minimum 1 year of experience in administrative support.
  • Proficient in using Monday.com (desirable).
  • A keen interest in Information Security, Cyber Security, and Data Protection.

Personal Attributes

  • Ability to remain calm under pressure and meet deadlines.
  • Ability to build strong relationships and maintain them with internal and external stakeholders.
  • Strong organisational skills with a high attention to detail.
  • Ability to prioritise and handle multiple tasks at any given time.
  • Pro-active and enthusiastic with a can-do attitude.
  • Excellent verbal and written communication skills.
  • Ability to work on own initiative as well as being a team player.
  • Willingness to learn.

Benefits

  • 25 days annual holiday.
  • An additional day's annual holiday for your birthday.
  • Company Pension contribution.
  • Subsidized gym membership.
  • Perkbox employee benefits platform.
  • Frequent team events.
  • Relaxed working environment.
  • Private Healthcare (individual cover only).
  • Learning Allowance Benefit – a reimbursable benefit of £100 per annum (or equivalent) for you to spend towards your personal career development.
  • Remote working policy.

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