Cyber Security Coordinator
hace 3 semanas
Job Title: Cyber Security Coordinator
Bulletproof Cyber is seeking a highly organized and detail-oriented Cyber Security Coordinator to join our team. This role will provide administrative support to our Cyber Security team, ensuring the smooth delivery of our services to clients.
- Work closely with the Cyber Security team to define internal processes for each service, including onboarding, scheduling, and project conclusion.
- Conduct audits of our project management tooling.
- Chase customers on behalf of consultants and assessors.
Cyber Essentials PLUS Service Support and Scheduling
- Liaise with the Sales Team regarding available test dates for PLUS and requests for support.
- Reach out to customers to offer dates for their assessment and book tests into Plus assessors' calendars.
- Ensure customers are prepared for their test by requesting information and providing setup instructions.
- Chase customers to book dates or when information has not yet been provided or steps have not been completed.
- Answer non-technical queries regarding process/bookings.
- Tag emails for the CE+ assessors.
- Ensure projects are billed accordingly when completed.
Data Protection and Information Security Service Support
- Work with the Data Protection and Information Security Team Leaders to allocate work and ensure the correct kick-off process is followed for all engagements.
- Ensure all consultant projects remain updated with the latest information on our Monday.com project tracking tool.
- Ensure projects are billed accordingly when completed.
- Liaise with the Sales Team regarding consultant availability.
- Monitor our main DPO communication channel and ensure timely responses from consultants.
- Book meetings and scoping calls on behalf of consultants when required.
Requirements
- Experience managing diaries.
- Strong Project Support skills.
- Strong Microsoft Office skills.
- Customer Service Experience.
- Minimum 1 year of experience in administrative support.
- Proficient in using Monday.com (desirable).
- A keen interest in Information Security, Cyber Security, and Data Protection.
Personal Attributes
- Ability to remain calm under pressure and meet deadlines.
- Ability to build strong relationships and maintain them with internal and external stakeholders.
- Strong organisational skills with a high attention to detail.
- Ability to prioritise and handle multiple tasks at any given time.
- Pro-active and enthusiastic with a can-do attitude.
- Excellent verbal and written communication skills.
- Ability to work on own initiative as well as being a team player.
- Willingness to learn.
Benefits
- 25 days annual holiday.
- An additional day's annual holiday for your birthday.
- Company Pension contribution.
- Subsidized gym membership.
- Perkbox employee benefits platform.
- Frequent team events.
- Relaxed working environment.
- Private Healthcare (individual cover only).
- Learning Allowance Benefit – a reimbursable benefit of £100 per annum (or equivalent) for you to spend towards your personal career development.
- Remote working policy.
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