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Client Relationship Manager

hace 7 días

Buenos Aires, Buenos Aires C.F., Argentina Human Wealth A tiempo completo
Key Responsibilities
  • Advise and consult customers to guarantee their satisfaction
  • Monitor shipments to provide proactive updates and resolve issues through collaboration with stakeholders
  • Transfer customer requirements into our systems to ensure Operational Care Centers have necessary information
  • Handle field complaints and provide resolutions in alignment with stakeholders
  • Qualify customer inquiries, provide quotations within corporate guidelines, up-sell, and ensure follow-up and closure
  • Knowledge exchange with sales and account management teams
  • Create, refine, and review reports as needed, including performance analysis