Customer Service Representative with Dutch
hace 3 semanas
We are seeking a highly skilled and fluent Dutch speaking Customer Service Representative to join our team at Wibit Consulting & Services (WibitCS). As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, handling inbound calls, and resolving customer inquiries in a timely and professional manner.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner
- Utilize leading-edge diagnostic tools and Excel to assist clients in solving issues with their machines
- Collaborate with internal teams to provide seamless customer support
- Identify opportunities to promote new and existing products to customers
- Provide excellent customer service, demonstrating a full understanding of products and brand values
- Fluent level of written and spoken Dutch (C1)
- Good level of English to communicate with our international team
- Eligibility to work in Slovakia and residency in the Slovakian territory
- Excellent customer service skills
- Good computer skills and experience with MS Office
- Solution-oriented and able to provide the correct and best outcome for the customer
- Well-organized and able to prioritize workload with the ability to work under pressure
- Full-time employment with a rotating schedule (40 hours per week)
- Hybrid working model with the possibility to work from home
- Comprehensive training program
- Competitive salary and benefits package
- Opportunity to earn a KPI-Based Performance Bonus
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