Customer Service Representative with Dutch

hace 3 semanas


Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo
Job Title: Customer Service Representative with Dutch

We are seeking a highly skilled and fluent Dutch speaking Customer Service Representative to join our team at Wibit Consulting & Services (WibitCS). As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, handling inbound calls, and resolving customer inquiries in a timely and professional manner.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Utilize leading-edge diagnostic tools and Excel to assist clients in solving issues with their machines
  • Collaborate with internal teams to provide seamless customer support
  • Identify opportunities to promote new and existing products to customers
  • Provide excellent customer service, demonstrating a full understanding of products and brand values
Requirements:
  • Fluent level of written and spoken Dutch (C1)
  • Good level of English to communicate with our international team
  • Eligibility to work in Slovakia and residency in the Slovakian territory
  • Excellent customer service skills
  • Good computer skills and experience with MS Office
  • Solution-oriented and able to provide the correct and best outcome for the customer
  • Well-organized and able to prioritize workload with the ability to work under pressure
Offer:
  • Full-time employment with a rotating schedule (40 hours per week)
  • Hybrid working model with the possibility to work from home
  • Comprehensive training program
  • Competitive salary and benefits package
  • Opportunity to earn a KPI-Based Performance Bonus


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