Client Onboarding Professional

hace 6 días


Buenos Aires, Buenos Aires C.F., Argentina Sagan Recruitment A tiempo completo

About Our Mission

Our mission is to connect global talent with leading American companies, providing a world of career opportunities.

We are seeking a Client Support & Onboarding Specialist to join our team, ensuring client satisfaction by managing support inquiries, streamlining onboarding processes, and contributing to overall client success.

Job Description:

This role involves acting as the first point of contact for client inquiries, managing internal ticketing systems, and escalating technical issues. Additionally, you will conduct onboarding calls, collect necessary client data, and customize systems based on client needs.

Responsibilities:

  • Provide exceptional support to clients through various communication channels
  • Manage internal ticketing systems to track and resolve issues
  • Escalate technical issues to appropriate teams and ensure timely follow-ups
  • Conduct onboarding calls to educate clients about our platform
  • Collect necessary client data and customize systems based on client needs

Qualifications:

  • Excellent written and conversational English skills
  • Experience in customer support or client-facing roles
  • Strong organizational skills and attention to detail
  • Able to learn and adapt to new software quickly


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