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Cloud Solutions Architect
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GM Financial is poised to revolutionize the auto finance industry with a cutting-edge tech modernization strategy, embracing a startup mindset within a public company environment. Our data-driven approach empowers us to advance business objectives while striving for a zero-emission, zero-collision, zero-congestion, and zero-friction vision.
Responsibilities- We are seeking an experienced AVP SRE and Cloud Solutions professional to lead our efforts in improving system reliability and accelerating cloud adoption.
- The ideal candidate will be responsible for defining and implementing SRE strategy, driving visibility into KPIs, and proactively mitigating risks to application performance.
- You will work closely with product teams to understand their needs and identify opportunities to improve application reliability and availability.
- Create and manage initiatives to drive improvements in application availability, scalability, latency, and efficiency.
- Design, build, and champion automated solutions to optimize application uptime with minimal human intervention.
- Implement a comprehensive SRE strategy to ensure systems are highly available and reliable, minimizing downtime or disruption to business operations.
- Identify and mitigate potential risks that could negatively impact system reliability and availability, developing contingency plans to minimize downtime.
- Lead and manage a team of SRE and Cloud engineers, setting performance goals, and providing ongoing coaching and feedback.
- Work closely with product development teams to integrate SRE practices into product architecture and operations.
- Collaborate with development team members to identify monitoring gaps, application performance improvement opportunities, and assist with troubleshooting problems.
- Develop metrics and KPIs to measure application performance, regularly reporting on these metrics to key stakeholders and other teams within the organization.
- Perform other duties as assigned.
- Conform with all company policies and procedures.
The successful candidate will possess:
- Strong experience in C# or Java programming languages.
- A history of defining, implementing, and evaluating Service Level Objectives (SLOs) and Service Level Indicators (SLIs).
- AWS experience, including monitoring, networking, containerization, and infrastructure management.
- Experience in SRE or similar roles, with a strong emphasis on root cause analysis, observability, and problem management.
- Understanding of emotional intelligence components: self-awareness, self-regulation, motivation, empathy, and social skill.
- Experienced in agile software delivery models, site reliability engineering, operations support, incident management, cloud deployments, APM tooling, and change management.
- Certification in CI/CD, DevOps automation, and test automation with a drive for continual learning.
- Experience working in and coaching Agile Scrum teams.
- Ability to articulate and lead performance engineering and observability activities.
- Provide leadership for cloud engineering, provisioning, resource management, and cost management on Azure/AWS platforms.
- Experience with AIOps and self-healing resiliency practices.
- Ability to scope and lead creation of 'minimum viable products', prioritizing critical tasks, and utilizing test and learn approaches to iteratively deliver technical and business solutions.
- Establish strong working relationships and build trust with peers.
- Listen actively and communicate effectively with others both orally and in writing.
- Apply creative thinking and negotiations skills to develop solutions that are acceptable to different needs.
The ideal candidate will have:
- 7-10 years relevant IT experience.
- 3+ years minimum experience working in AWS or Azure cloud environments.
- 3-5 years technical leadership in large enterprises.
- 2-4 years early career experience as a software developer.
- Experience in financial services industry preferred.
- Current or past experience leading the strategy of the Site Reliability Engineering function in a large organization.
We offer a generous benefits package, including 401K matching, bonding leave for new parents, tuition assistance, training, GM employee auto discount, community service pays, and nine company holidays.
We are committed to creating a culture that welcomes new ideas, fosters integrity, and creates a sense of community and belonging.