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Technical Support Expert
hace 2 semanas
**Company Overview**
Cybele Software is a software company that helps organizations extend the life and value of their software. Our mission is to empower businesses to focus on what's most important: expanding and evolving their business.
**Job Description**
We are looking for an outstanding Senior Tech Support Representative to join our team. As a Technical Support Expert, you will be responsible for identifying software solutions, troubleshooting technical issues, and diagnosing and repairing faults. You will also speak to customers to quickly get to the root of their problems and provide timely and accurate customer feedback.
**Required Skills and Qualifications**
To be successful in this role, you will need prior experience in tech support, desktop support, or a similar role. Proficiency in Windows/Linux/Mac OS is required, as well as attention to detail and good problem-solving skills. Excellent interpersonal skills and high English level are also essential.
**Benefits**
We offer a dynamic company culture that promotes wellbeing, productivity, and personal growth. Our employees-first culture values multiple perspectives and clear thinking. We also offer flexible working hours, work-from-home days, free snacks, and fun events.
**Why Work with Us?**
We are passionate about achieving our goals and proud to work in such a positive environment. If you're eager to learn new skills and technologies, we'd love to e-meet you.
