Senior Team Leader
hace 6 días
About the Role:
Mercer Mexico is seeking a highly skilled and experienced Senior Team Leader to join our multi-disciplinary LATAM Client Solutions Team in Buenos Aires, Argentina.
Key Responsibilities:
- Manage and coach a high-performing team to deliver exceptional results in customer service and compensation surveys.
- Collaborate with senior management to ensure tasks are completed and progress is reported.
- Coordinate team workflow and actively work with Mercer's consultants and clients to provide top-level service.
- Analyze market data, train clients and junior colleagues, and run reports from internal systems.
- Continuously improve processes and quality standards.
Requirements:
- Higher education to degree level or equivalent.
- 5+ years of professional experience in a multinational environment.
- 1+ years' experience as a people manager.
- Excellent command of English and Spanish.
- Project management experience and advanced proficiency in MS Office programs.
- Excellent communication and interpersonal skills.
What We Offer:
- Continuous learning environment.
- Regional exposure.
- Development opportunities in a high-standard organization.
- Hybrid work.
About Us:
AR007 Mercer Argentina S.A.U. is a leading global consulting firm dedicated to helping organizations navigate complex business challenges. We are committed to delivering exceptional results and building long-term relationships with our clients.
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