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Software Account Manager
hace 2 meses
We are seeking a highly skilled and experienced Account Manager to join our team at Avature. As a key player in our business, you will be responsible for building and maintaining strong relationships with our customers, understanding their business objectives, and providing tailored solutions to drive growth and success.
Key Responsibilities- Develop and execute strategic plans to drive customer retention, expansion, and advocacy.
- Conduct regular business reviews with customers to understand their needs and provide value-added solutions.
- Analyze customer health and solution usage to identify opportunities for growth and improvement.
- Manage change request projects, ensuring timely and effective delivery.
- Collaborate with internal teams to stay up-to-date with new system functionalities and their use cases.
- Fluent in English.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills, with the ability to see the bigger picture.
- Independent, self-motivated, and driven to investigate possible solutions for challenges with no pre-established answer.
- Organized, with the ability to manage a wide range of customer activities.
- Previous experience working with large multinational companies.
- Previous experience in high-growth SaaS companies will be highly valued.
Avature is a market-leading enterprise SaaS solution provider for global talent acquisition and talent management. We have a strong commitment to high-quality engineering and customer service and are recognized innovators in the very large company market. We currently work with over 650 companies worldwide, including 110 of the Fortune 500, all of the Big Four consulting firms, the largest banks and manufacturers in the world, and five governments.
What We Offer- A fast-paced, energetic, and engaging environment.
- Flexible hours.
- Work remotely or come by the office as much as you want.
- Four salary reviews per year.
- Option to earn part of your salary in US dollars.
- Three weeks vacations from the first year.
- Four weeks paternity leave.
- OSDE 310 health coverage (family plan).
- Four days a year to attend events related to professional development.
- End of year week off (December 26 to 31).
- Internet service expenses.
- Birthdays off.