Administrative Lead

hace 3 días


Buenos Aires, Buenos Aires C.F., Argentina Launchpad Technologies A tiempo completo
Administrative Role

The Administrative Lead position at Launchpad Technologies requires a highly organized and detail-oriented individual to oversee administrative tasks and support the team. As a key member of the team, you will be responsible for managing day-to-day operations, ensuring seamless communication with clients and stakeholders, and providing exceptional customer service.

Key Responsibilities:

  1. First point of contact for clients and collaborating teams
  2. Work assignment and changes of scope management
  3. Backup structure formation and maintenance
  4. Escalations management and resolution
  5. Preparing working models and reviewing SLAs
  6. Running regular interlocks meetings with stakeholders and teams
  7. Reporting on KPIs and SLAs
  8. Strategic and operational advisory services for stakeholders
  9. People management and development

Requirements:

  1. At least 7 years of relevant experience in an administrative role
  2. Advanced English language skills, both written and oral communication
  3. Excellent organizational and time management skills
  4. Customer-focused mindset and attention to detail
  5. Flexibility to work in the US timezone
  6. Location: Buenos Aires/Greater Buenos Aires, Argentina


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