Administrative Lead
hace 3 días
The Administrative Lead position at Launchpad Technologies requires a highly organized and detail-oriented individual to oversee administrative tasks and support the team. As a key member of the team, you will be responsible for managing day-to-day operations, ensuring seamless communication with clients and stakeholders, and providing exceptional customer service.
Key Responsibilities:
- First point of contact for clients and collaborating teams
- Work assignment and changes of scope management
- Backup structure formation and maintenance
- Escalations management and resolution
- Preparing working models and reviewing SLAs
- Running regular interlocks meetings with stakeholders and teams
- Reporting on KPIs and SLAs
- Strategic and operational advisory services for stakeholders
- People management and development
Requirements:
- At least 7 years of relevant experience in an administrative role
- Advanced English language skills, both written and oral communication
- Excellent organizational and time management skills
- Customer-focused mindset and attention to detail
- Flexibility to work in the US timezone
- Location: Buenos Aires/Greater Buenos Aires, Argentina
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