Loan Platforms Support Associate
hace 2 semanas
Job Summary:
We are seeking a highly skilled Loan Platforms Support Associate to join our team at S&P Global, Inc. This role will be responsible for providing exceptional support to clients and internal stakeholders, ensuring seamless account maintenance and onboarding processes.
Key Responsibilities:
- Support clients with operational duties, including account setup and maintenance, to ensure data integrity.
- Provide onboarding support for new clients and their team members, ensuring a smooth and effective onboarding process.
- Adhere to internal procedures, processing deadlines, and quality-controlled operational processes for loan transactions and trades.
- Identify and resolve internal and external account and system-related issues, collaborating with internal partners and management.
- Capture and channel user feedback, partnering with leaders, peers, and product associates on required projects.
Requirements:
- Positive attitude and ability to work well in teams.
- Fluent English speaking, reading, and writing abilities.
- Exceptional listening and communication skills.
- Goal-oriented, with the ability to organize, multi-task, and prioritize in a fast-paced environment.
- Eager to learn with strong analytical and problem-solving abilities.
- Proficiency in MS Office (Word, Excel, PowerPoint).
About S&P Global:
S&P Global is a leading provider of essential intelligence for businesses and professionals worldwide. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
What We Offer:
- Competitive pay and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
Equal Opportunity Employer: S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to any status protected by law.
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