Customer Service Representative

hace 4 semanas

Buenos Aires, Argentina Wyatt Connect A tiempo completo

About Wyatt Connect:

We are a rapidly growing customer experience BPO based in Arizona, USA, founded in 2019. Our mission is to deliver exceptional customer service, ensuring our clients' customers are always satisfied and supported.

This is an exciting opportunity to build a long-term career with a company that values your growth and success.

We are currently hiring Customer Support Representatives to provide top-notch service to our clients' customers.

This is a remote position, so you will work from the comfort of your home. We offer both full-time (40 hours per week) and part-time (30-35 hours per week) positions, with flexible schedules that may include early, late, overnight, weekend, and holiday shifts.

As a Customer Support Representative at Wyatt Connect, you will be a critical part of our team, responsible for handling various customer interactions through calls, chat, and email. You will be expected to solve problems creatively and analytically while maintaining a professional demeanor and a high level of customer service.

Key Responsibilities:

  • Provide excellent customer support via phone, chat, and email, following scripts and guidelines.
  • Assist customers with inquiries, issues, and concerns, ensuring a positive experience.
  • Manage and resolve customer complaints efficiently and effectively.
  • Work within a team to meet performance goals and maintain high service standards.
  • Stay up-to-date with product knowledge and company processes to provide accurate information to customers.
  • Participate in ongoing training and development opportunities.
  • Adhere to a flexible schedule, including rotating shifts, weekends, holidays, and overtime as needed.

Work Hours:

  • Full-Time: 40 hours per week.
  • Part-Time: 30-35 hours per week.
  • Variable hours based on customer demand, with schedules provided at least 4 weeks in advance.
  • Shifts include early, late, overnight, weekends, and holidays. Overtime may be required.

Qualifications:

  • Fluent in English, both spoken and written.
  • Minimum 18 years of age.
  • Right to work in the Argentina without restrictions.
  • Quiet, distraction-free workspace at home with a dedicated office setup.
  • Ability to type at least 40 words per minute.
  • Strong communication skills with a clear phone voice and professional demeanor.
  • Reliable high-speed internet connection (minimum 25 Mbps) and up-to-date computer equipment (8GB RAM, Intel i5 or equivalent processor).

Benefits:

  • Competitive Pay
  • Career Advancement: Promising opportunities for career growth and development within a professional organization.
  • Permanent Work From Home: Enjoy the flexibility and comfort of working from home.
  • Home Office Stipend: $30 USD per month, subject to company discretion.
  • Government-Mandated Benefits
  • Training & Development: Expert training and ongoing learning opportunities.
  • Paid Time Off: Annual and Sick Leaves, Birthday Leave, and other Paid Time Off.
  • Holiday & Overtime Pay: Compensation for working on holidays and overtime.
  • Referral Program: Paid incentives for successful employee referrals.
  • Recognition & Incentives: Regular recognition for outstanding performance.

Technical Requirements:

  • Up-to-date desktop or laptop computer with at least 8GB of RAM and a modern processor (Intel i5 or equivalent).
  • Operating System: Windows 10 or macOS 10.15 (Catalina) or later.
  • High-speed internet connection with a minimum speed of 25 Mbps.
  • Functional headset with microphone, webcam, and reliable keyboard and mouse.
  • A second monitor is preferred but not required.
  • Emergency backup or contingency plan for technology or connectivity issues.

  • Customer Service Representative

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Boston Consulting Group A tiempo completo

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients through various communication channels.Respond to customer inquiries in a timely and professional manner.Provide product...

  • Customer Service Representative

    hace 5 meses

    Buenos Aires, Argentina TITP A tiempo completo

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service Representative

    hace 4 semanas

    Buenos Aires, Argentina JD A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at JD Sports. As a Customer Service Representative, you will be the first point of contact for our customers, addressing their enquiries and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Motorpoint A tiempo completo

    We are Motorpoint, the UK's leading car retailer. Our commitment to customer satisfaction is evident in the way we operate. We are seeking a skilled Customer Service Representative to join our team.The ideal candidate will be able to provide exceptional support to our customers through various channels, including phone, email, and in-person. As a Customer...

  • Customer Service Representative

    hace 5 meses

    Buenos Aires, Argentina Sofvio A tiempo completo

    We are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, residents).** Skills: Beginner in customer care, technical support, and phone...

  • Customer Service Representative

    hace 5 meses

    Buenos Aires, Argentina Sofvio A tiempo completo

    We are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** - + Overtime pay (1.5x pay rate) - + Holiday pay (up to 2x pay rate) Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, and Uruguay...

  • Customer Service Representative

    hace 2 días

    Buenos Aires, Argentina Sagan A tiempo completo

    Apologies for missing that detail. Here's the revised job description: Job Title: Customer Service RepresentativeLocation: Remote (PST/CST Timezone) Work Schedule: Monday to Friday, 7 AM to 4 PM PST/CST Job Description: The Customer Service Representative plays a pivotal role in ensuring customer satisfaction by booking service appointments and handling...

  • Customer Service Representative

    hace 4 semanas

    Buenos Aires, Argentina Viking A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at Viking. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients who require roadside assistance.Key responsibilities include:Responding to phone inquiries from customers in a timely and professional...

  • Customer Service Representative

    hace 5 meses

    Buenos Aires, Argentina Endless Cafe A tiempo completo

    **This is a long term position** **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and...

  • Customer Service Representative

    hace 2 días

    Buenos Aires, Argentina Crystora Dynamics Limited A tiempo completo

    Customer Service Representative - Remote Join Crystora Dynamics and make a difference! At Crystora Dynamics, were not just looking for a Customer Service Representative; were looking for someone who thrives on solving customer challenges and enhancing client experiences. This is a fully remote position with competitive benefits, growth opportunities, and a...

  • Customer Service Representative

    hace 1 mes

    Buenos Aires, Argentina Junk Maven LLC A tiempo completo

    **Customer Service Representative (Remote - Argentina, Part-Time)** **Company**: Junk Maven **Location**: Remote (Based in Argentina) **Job Type**: Independent Contractor (Remote, Part-Time) **Pay**: $5 - $7 USD per hour (biweekly), based on experience **About Us** Junk Maven is a leading junk removal company based in Northern Virginia, USA. We pride...

  • Dutch Customer Service Representative

    hace 4 semanas

    Buenos Aires, Argentina Recruitas A tiempo completo

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Dutch Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for...

  • Customer Service Representative

    hace 2 meses

    Buenos Aires, Argentina Junk Maven LLC A tiempo completo

    **Customer Service Representative (Remote - Argentina, Part-Time)** **Company**: Junk Maven **Location**: Remote (Based in Argentina) **Job Type**: Independent Contractor (Remote, Part-Time) **Pay**: $5 - $7 USD per hour (biweekly), based on experience **About Us** Junk Maven is a leading junk removal company based in Northern Virginia, USA. We pride...

  • Italian Customer Service Representative

    hace 4 semanas

    Buenos Aires, Argentina Recruitas A tiempo completo

    Customer Service Representative Opportunity in GreeceWe are seeking a highly motivated and customer-focused Italian speaker to join our team in Greece as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a...

  • Customer Service Representative

    hace 4 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Iglu A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at Iglu.com, the UK's largest specialist ski and cruise travel agency. As a Customer Service Representative, you will be responsible for ensuring that our high levels of customer service are maintained.Key Responsibilities:Effectively fulfilling bookings once the sale has been...

  • Customer Service Representative

    hace 5 meses

    Buenos Aires, Argentina Binance A tiempo completo

    Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities...

  • Norwegian Customer Service Representative

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completo

    We are seeking a highly skilled Norwegian Customer Service Representative to join our team. As a Norwegian Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner. Your primary language will be Norwegian, and you...

  • Customer Service Representative

    hace 4 semanas

    Buenos Aires, Argentina eTeacher Group A tiempo completo

    About the Position:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at eTeacher Group. As a key member of our support team, you will be responsible for providing exceptional service to our students and resolving their inquiries in a timely and professional manner.Your primary responsibilities will...

  • German Customer Service Representative

    hace 4 semanas

    Buenos Aires, Argentina Recruitas A tiempo completo

    Customer Service Representative Opportunity in GreeceWe are seeking a highly motivated and customer-focused individual to join our team as a German Customer Service Representative in Greece.About the Role:Provide exceptional customer service to clients in German and EnglishWork in a dynamic and fast-paced environment with a global customer service...

  • Customer Service Representative

    hace 4 semanas

    Buenos Aires, Argentina Recruitas A tiempo completo

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and working collaboratively with our team to achieve our...