Data Cloud Adoption Strategist
hace 5 días
This is an exciting opportunity to join Salesforce as a Technical Customer Success Manager and drive the adoption of our Data Cloud platform among our customers. As a key member of our customer success team, you will be responsible for developing and executing strategies that promote the use of Data Cloud features and functionality. You will also provide technical guidance and support to customers as they navigate the Data Cloud platform.
About the Role
* Develop and execute strategies to promote Data Cloud adoption among customers
* Collaborate with cross-functional teams to ensure seamless integration of Data Cloud features and functionality
* Provide technical guidance and support to customers as they navigate the Data Cloud platform
* Analyze customer data and usage patterns to identify trends and areas for improvement
* Communicate effectively with stakeholders at all levels to ensure alignment and success
Key Responsibilities
* Drive adoption of Data Cloud platform among customers
* Collaborate with cross-functional teams to integrate Data Cloud features and functionality
* Provide technical guidance and support to customers
* Analyze customer data and usage patterns
* Communicate effectively with stakeholders
Requirements
* 7+ years of experience in customer-facing solutioning for Data, Analytics, AI, and CRM
* Deep understanding of Martech Stack and hands-on experience with Salesforce Marketing Cloud or similar products
* Experience with machine learning concepts and ability to communicate value to diverse audiences
* Strong analytical and problem-solving skills, with ability to analyze complex data sets and identify trends
* Excellent communication and interpersonal skills, with ability to work effectively with stakeholders at all levels
What We Offer
* Competitive salary and benefits package
* Opportunity to work with a leading provider of CRM solutions
* Collaborative and dynamic work environment
* Professional development opportunities and training programs
How to Apply
Please submit your application, including your resume and cover letter, to us via email.
Benefits
* Comprehensive health insurance
* Retirement savings plan
* Paid time off and holidays
* Employee assistance program
* Flexible work arrangements
Equal Employment Opportunity
Salesforce is an equal employment opportunity employer. We welcome diversity and inclusion in the workplace and strive to create an environment where everyone can thrive.
Contact Us
For more information about this role, please contact us at [insert contact email].
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