Cyber Infrastructure Specialist

hace 1 mes


Buenos Aires, Buenos Aires C.F., Argentina Remote People A tiempo completo
About the Role

We are seeking a highly skilled Cyber Infrastructure Specialist to join our team in Hong Kong. This is a fantastic opportunity to work with a multinational IT consultancy company, providing turnkey IT solutions and compliance services.

Job Responsibilities

The successful candidate will be responsible for:

  • Conducting hardware and software audits under the direction of QTS Global.
  • Installing and configuring computer hardware, operating systems, and applications.
  • Replacing peripherals or hardware components such as memory and disk.
  • Troubleshooting client networking problems and diagnosing and solving hardware or software faults.
  • Creating, monitoring, resolving, and escalating customer Help Desk tickets.
  • Working to agreed customer Service Level Agreements (SLAs).
  • Providing face-to-face or telephone support to clients, helping set up systems or resolve issues.
Requirements

To be successful in this role, you will need:

  • Strong technical skills, including knowledge of hardware and software configurations.
  • Excellent problem-solving and analytical skills.
  • Good communication and interpersonal skills.
What We Offer

We offer a competitive salary range of HKD 45,000 - 60,000 per month, depending on experience, as well as opportunities for professional growth and development.

This is an exciting opportunity to work with a leading IT consultancy company in Hong Kong, with a dynamic and supportive team environment.



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