Patient Care Coordinator
hace 5 días
**Job Summary:**
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Santa Fe, NM. In this role, you will be responsible for providing exceptional customer service and support to patients and families, ensuring their medical supply needs are met in a timely and efficient manner.
Key Responsibilities:
- Answer incoming telephone calls and respond to customer inquiries in a professional and courteous manner.
- Assist walk-in customers with their medical supply needs, ensuring accurate and timely resolution.
- Maintain accurate records and documentation, including patient demographics and insurance information.
- Collaborate with cross-functional teams to ensure seamless delivery of medical supplies and services.
Requirements:
- 1+ year of experience in customer-facing roles, preferably in healthcare or a related field.
- Exceptional communication and interpersonal skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Basic computer knowledge and proficiency in software applications.
About Us:
Home Medical Equipment Specialists, LLC is a leading provider of home medical equipment and services. Our team is dedicated to delivering exceptional patient care and support. We offer a competitive salary and benefits package, opportunities for professional growth and development, and a dynamic and supportive work environment.
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