Technical Content Specialist
hace 2 meses
Job Summary
We are seeking a skilled Technical Content Specialist to join our team at SupportYourApp. As a Technical Content Specialist, you will be responsible for creating and maintaining high-quality technical content for our knowledge base.
About the Role
The successful candidate will have excellent English skills, a proven track record in technical writing, and experience with SEO best practices. You will work collaboratively with our cross-functional team to develop and curate articles, FAQs, guides, and tutorials in Zendesk Guide.
Key Responsibilities
- Write, update, organize, and maintain knowledge base articles for seamless multi-brand implementation
- Collaborate with the Support Team to ensure the knowledge base is comprehensive, accurate, and up-to-date
- Develop and curate articles, FAQs, guides, and tutorials in Zendesk Guide to provide accurate and helpful product information to customers
- Optimize existing content for clarity, relevance, and SEO to enhance user experience and searchability
- Manage Partner-Specific Branded Content
- Review key performance indicators (KPIs) for the Knowledge Base, and track user engagement and outcomes
Requirements
- Excellent English skills (at least C1 for both spoken and written)
- Proven experience of 2+ years in technical writing
- Familiarity with SEO best practices for content optimization
- Ability to work collaboratively in a cross-functional team environment
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
What We Offer
- Opportunity to work fully remote
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
About Us
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
-
Technical Content Specialist
hace 2 semanas
Buenos Aires, Argentina SupportYourApp A tiempo completoTechnical Content SpecialistAre you passionate about creating high-quality technical content? Do you have a knack for writing clear and concise documentation? We're looking for a skilled Technical Content Specialist to join our team at SupportYourApp.Key Responsibilities:Develop and maintain our knowledge base articles to ensure they are accurate,...
-
Technical Content Specialist
hace 1 mes
Buenos Aires, Argentina SupportYourApp A tiempo completoUnlock Your Potential as a Technical Writer at SupportYourAppAre you passionate about creating high-quality content that helps customers succeed? Do you have a knack for writing engaging and informative articles? We're looking for a talented Technical Writer to join our team at SupportYourApp, a leading Support-as-a-Service company.About the RoleAs a...
-
Technical Content Specialist
hace 3 semanas
Buenos Aires, Argentina SupportYourApp A tiempo completoUnlock Your Potential as a Technical Writer at SupportYourAppAre you passionate about creating high-quality content that helps customers succeed? Do you have a knack for writing engaging and informative articles? We're looking for a talented Technical Writer to join our team at SupportYourApp, a leading Support-as-a-Service company.About the RoleAs a...
-
Technical Content Specialist
hace 2 semanas
Buenos Aires, Argentina SupportYourApp A tiempo completoUnlock Your Potential as a Technical WriterAre you passionate about crafting compelling content that helps others? Do you have a knack for distilling complex information into clear, concise language?We're seeking a skilled Technical Writer to join our team at SupportYourApp, a leading provider of Support-as-a-Service solutions. As a Technical Writer, you'll...
-
iGaming Content Specialist
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Paradise Media A tiempo completoJob Title: iGaming Content SpecialistWe are seeking a skilled iGaming Content Specialist to join our team at Paradise Media. The ideal candidate will have at least 3 years of experience writing or editing iGaming content and will actively stay updated on the latest developments in the casino and betting niche.Key Responsibilities:Create engaging,...
-
Content Marketing Specialist
hace 1 mes
Buenos Aires, Argentina Pro Coffee Gear A tiempo completo**Job Title: Content Marketing Specialist** **Company**: Pro Coffee Gear **Location**: Remote (global) **Employment Type**:Full-time **About Us**:Pro Coffee Gear is a dynamic and rapidly expanding e-commerce company that provides top-tier espresso machines and related parts to coffee enthusiasts worldwide. We pride ourselves on offering high-quality...
-
Creative Content Specialist
hace 3 semanas
Buenos Aires, Argentina Adaptive Teams A tiempo completoDesign and Content SpecialistWe're seeking a highly skilled Design and Content Specialist to join our team at Adaptive Teams. As a key member of our creative team, you'll be responsible for developing engaging marketing assets, crafting compelling content, and ensuring brand consistency across all our platforms.Key Responsibilities:Design Creation: Develop...
-
iGaming Content Specialist
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Travso Media A tiempo completoWe are seeking a skilled iGaming content specialist to join our team at Travso Media. The ideal candidate will have at least 3 years of experience writing or editing iGaming content and will actively stay updated on the latest developments in the casino and betting niche. Key Responsibilities:- Create engaging, informative, and accurate content- Fact check...
-
Content Specialist
hace 5 meses
Buenos Aires, Argentina Talently A tiempo completo**Sobre Talently** **Talently** es el **marketplace de talento tech** de mayor crecimiento en Latinoamérica (65x desde que inició la pandemia) y nos dedicamos a conectar a través de Inteligencia Artificial las necesidades de las empresas con talento que cumpla con la mayor afinidad. En los últimos 3 años hemos ayudado a más de 2000 developers a...
-
Content Marketing Specialist
hace 4 semanas
Buenos Aires, Argentina Pro Coffee Gear A tiempo completoJob Title: Content Marketing SpecialistCompany: Pro Coffee GearLocation: Remote (global)Employment Type: Full-time About Us: Pro Coffee Gear is a dynamic and rapidly expanding e-commerce company that provides top-tier espresso machines and related parts to coffee enthusiasts worldwide. We pride ourselves on offering high-quality products and exceptional...
-
Technical Support Specialist
hace 2 semanas
Buenos Aires, Argentina GSB Solutions A tiempo completoJob Title: Technical Support SpecialistGSB Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their devices and systems are running smoothly and efficiently.Key Responsibilities:Provide technical support...
-
CRM Content Specialist
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Ocean Finance A tiempo completoAbout Ocean FinanceWe're a financial wellbeing service dedicated to empowering our members to achieve their financial goals. Our mission is to help people improve their financial wellbeing, empowering them to access, manage, protect, and grow their money.About the RoleWe're looking for a CRM Content Specialist with personal finance experience and an...
-
Digital Content Specialist
hace 5 meses
Buenos Aires, Argentina Matcheamos A tiempo completoAre you a passionate Digital Content Specialist with the power to inspire and motivate? This is your chance to work with an innovative startup headquartered in New York City! **About us** Our founder, who previously spearheaded a company that achieved over $100 million in sales with a thriving team of 100, is venturing into new territory, and we're...
-
Digital Content Specialist
hace 5 meses
Buenos Aires, Argentina Viascend A tiempo completoAre you a passionate Digital Content Specialist with the power to inspire and motivate? This is your chance to work with an innovative startup headquartered in New York City! **About us** Our founder, who previously spearheaded a company that achieved over $100 million in sales with a thriving team of 100, is venturing into new territory, and we're...
-
Technical Author for B2B Content Creation
hace 4 semanas
Buenos Aires, Argentina TripleTen A tiempo completoJob Title: Technical Author for B2B Content CreationWe are seeking a skilled Technical Author to join our team at TripleTen, a leading online coding bootcamp. As a Technical Author, you will be responsible for creating and editing high-quality content for our courses and professional assessments.Key Responsibilities:Collaborate with the instructional design...
-
Technical Support Specialist
hace 2 semanas
Buenos Aires, Argentina GSB Solutions A tiempo completoJob Summary:GSB Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their devices and systems are running smoothly and efficiently.Key Responsibilities: Provide technical support to clients via phone,...
-
Wastewater Technical Specialist
hace 4 semanas
Buenos Aires, Argentina Saur EUROPE A tiempo completoPlace of Work/Group Company: Nijhuis Saur Industries Industrial O&M Solutions, GrangemouthSummary: The Technical Specialist plays a critical role in the safe and successful operation of a large wastewater treatment plant located on a Petrochemical site in the Grangemouth area. Based on site in the customers office, the Technical Specialist is an integral...
-
Health and Wellness Content Specialist
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Travso Media A tiempo completoHealth and Wellness Content SpecialistWe are seeking a talented and experienced writer and editor to join our Health and Wellness team at Travso Media. As a Health and Wellness Content Specialist, you will be responsible for creating high-quality, engaging, and informative content that resonates with our target audience.Key Responsibilities:Research and...
-
Creative Visual Content Specialist
hace 2 semanas
Buenos Aires, Argentina Adaptive Teams A tiempo completoDesign and Content SpecialistAre you a creative powerhouse looking for a challenging role that combines design and content creation? We're seeking a talented Design and Content Specialist to join our team at Adaptive Teams.Your Mission:Design Creation: Develop engaging marketing assets, including graphics, brochures, and social media posts, that captivate...
-
Technical Support Specialist
hace 4 semanas
Buenos Aires, Argentina SupportYourApp A tiempo completoUnlock Your Potential as a Technical Support SpecialistAre you passionate about technology and eager to make a difference in the lives of customers? We're looking for a skilled Technical Support Specialist to join our team at SupportYourApp, a leading provider of Support-as-a-Service solutions.Key Responsibilities:Provide exceptional technical support via...