Tech Content Operations Lead
hace 4 días
At Oliver Latin America, we are committed to delivering exceptional experiences for our customers through innovative marketing and content strategies. As a Senior Tech Content Manager, you will play a key role in helping us achieve this goal by developing and executing a comprehensive content management strategy that enhances customer experience across various lifecycle stages.
The ideal candidate will have a strong understanding of CRM platforms and content management tools, as well as excellent written and verbal communication skills in Spanish and English. You will work closely with the marketing team to ensure that all content aligns with brand messaging and corporate initiatives, and with the sales and support teams to ensure that content supports their objectives and meets customer needs.
Key Responsibilities:
- Develop and execute a content management strategy aligned with CRM goals.
- Manage and maintain a centralized content library, ensuring easy accessibility for internal teams.
- Create and edit CRM content, including email templates, landing pages, campaign materials, and customer journey assets.
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