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Software Support Specialist

hace 2 semanas


Buenos Aires, Buenos Aires C.F., Argentina Allata A tiempo completo
Job Overview

Allata is an IT company dedicated to strategy, architecture, and enterprise-level application development. We aim to provide strategic advice for our clients, focusing on enhancing or scaling business opportunities, creating efficiencies, automating processes through custom technologies, and finding elegant solutions to inefficient problems.

We offer a range of services including Data Analytics, Advanced Integrations, Product Launch, Experience Design, Support, Cloud, DevOps, and Software Development. Our agile centralized development teams enable us to work with clients as a stand-alone group, integrating into their in-house dev teams or providing external architectural guidance.

This project involves supporting a healthcare company's legacy MDM platform, ensuring operational stability and minor feature enhancements. The role requires close collaboration with the client, addressing data intake troubleshooting, automatic process support, and optimizing data flows within the platform.

Key Responsibilities
  1. Application Support:
    • Provide ongoing support for the legacy MDM platform, focusing on operational stability and minor feature enhancements.
    • Update platform components to maintain compliance and compatibility with third-party tools and support systems.
  2. Lower Environment Maintenance:
    • Maintain non-production environments, ensuring active pipelines for application updates, bug fixes, and enhancements.
    • Collaborate with the India-based team to ensure effective support for alerts and issues.