Salesforce Implementation Specialist

hace 2 semanas


Rosario, Santa Fe, Argentina Inclusion Cloud A tiempo completo

Job Overview

Inclusion Cloud is a forward-thinking organization seeking a skilled Senior Salesforce Administrator to lead the development and maintenance of our CRM platform. As a key member of our Agile Scrum team, you will collaborate with stakeholders to prioritize and implement features, build dashboards and reports, and ensure seamless integration across departments.

About the Role

As Senior Salesforce Administrator, you will leverage your expertise in Sales Cloud and Service Cloud to drive business growth through data-driven insights and strategic account management. Your role will involve working closely with programmers to determine the best solutions, using declarative vs programmatic approaches, and maintaining a deep understanding of Salesforce metadata and SOQL.

Responsibilities

  • Develop and maintain CRM product backlog
  • Build and maintain Dashboards and Reports
  • Use Declarative Salesforce functionality to build out CRM
  • Act as a member of an Agile Scrum team
  • Work with programmatic developers and product owners
  • Strategically build account hierarchies
  • Leverage Salesforce knowledge to train employees
  • Create CRM best practices
  • Maintain responsibility for Salesforce-driven organization

Requirements

  • Previous experience working with Sales Cloud and/or Service Cloud required
  • Deep knowledge and understanding of the Salesforce platform
  • Experience working with various departments and teams
  • Experience working with programmers
  • Basic knowledge and understanding of SOQL and Salesforce Metadata
  • Familiar with latest Salesforce tools and features


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