Customer Support Retention Expert

About TripleTenAt TripleTen, we're dedicated to empowering individuals through technology. Our mission is to provide a transformative learning experience that equips students with the skills to succeed in the tech industry.We take pride in our flexibility, career mentoring, resume and portfolio preparation, and employment guarantee for our graduates. With an...

Our MissionTripleTen is an award-winning online school, dedicated to helping individuals change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume preparation, and a guaranteed employment after the course.We are looking for a skilled Customer Retention Specialist to join our team. The main function of this role...

About the RoleWe are looking for a skilled Retention Specialist to join our customer support team. The successful candidate will be responsible for working with customers who have experienced issues with refunds or have dropped out of our courses.In this role, you will be the primary point of contact for these customers and will work closely with other...

TripleTen is an award-winning online school among technology bootcamps.Our mission is to help people change their lives and succeed in technology.We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course.Our employability rate among graduates is 87% across our Full Stack Development,...

Job SummaryWe are seeking a highly motivated Support and Retention Advisor to join our team at TripleTen. In this role, you will be responsible for working with customers who have experienced issues with refunds or have dropped out of our courses.Your responsibilities will include:Responding to customer inquiries and resolving their issues in a timely and...

About the RoleServes as the post-sale creator of programs and calls to action to drive lifecycle retention and adoption for segments of customers to support Customer Success Executives, Account Managers or Partner Customer Success resources.This role requires in-depth knowledge of customer industry vertical business processes and product/solution use cases...

We are an award-winning online school among technology bootcamps, committed to helping individuals achieve success in technology. Our team is passionate about providing flexibility in studies, career mentoring, resume and portfolio preparation, and guaranteeing employment after the course. With an impressive employability rate among graduates, standing at...

BA Global Talent is seeking a motivated and customer-centric individual for the Customer Support Specialist position to play a crucial part in ensuring customer happiness and retention by collaborating across various departments, responding to support tickets, and addressing customer inquiries with efficiency and precision.You would be joining a fantastic...

At TripleTen, we are dedicated to helping people change their lives and succeed in technology. Our mission is to provide flexibility in studies, career mentoring, resume and portfolio preparation, and guaranteed employment after the course. We take pride in our employability rate among graduates, which stands at 87% across Full Stack Development, Quality...

Ciena is committed to building an environment where employees feel respected, valued, and heard. As a Customer Advocacy Expert, you'll be responsible for developing and driving a world-class customer experience by providing proactive technical advocacy to our customers.Key Responsibilities:Develop and maintain strong relationships with customers to...

TripleTen is an award-winning online school among technology bootcamps.Our mission is to help people change their lives and succeed in technology.We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course.Our employability rate among graduates is 87% across our Full Stack Development,...

About AppDirectWe power millions of subscriptions worldwide through our subscription commerce platform. Our platform is designed to support digital entrepreneurs, enabling them to sell products seamlessly across various channels.As a Support Infrastructure Expert, you will design and implement support infrastructure solutions to optimize support efficiency...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types.Named the No.1 PMS and No.1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

About UsBinance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. Our mission is to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. As a key member of our customer support team, you will play a...

Company Overview\Social Discovery Group (SDG) is a leading social discovery company that unites 60+ brands with 500 million users worldwide. Our mission is to solve the problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal.\We achieve this through our portfolio of online communication platforms focusing on...

Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our...

Job DescriptionWe are looking for a talented Customer Support Consultant to join our team at SupportYourApp. As a key member of our global customer support team, you will be responsible for providing exceptional customer experiences to clients from over 30 countries.Your Key ResponsibilitiesDeliver outstanding customer support via multiple channels,...

Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our...

At Cloudbeds, we're on a mission to revolutionize the hospitality industry by providing innovative solutions for lodging businesses. As a Customer Support Lead, you'll play a critical role in shaping the future of our customer support team. About UsWe're a fast-paced SaaS company that's trusted by properties across the globe for our award-winning front desk,...

A fast-growing technology company in the Architectural Services industry seeks a results-driven Customer Support Specialist.This role focuses on providing exceptional support to clients using our AI-powered SaaS platform for architectural layout planning and visualization.Responsibilities:* Manage inbound client communications, providing exceptional customer...