Cloud Enterprise Solutions Manager
hace 7 días
About Sagan
We at Sagan are a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. Our core values drive us to deliver groundbreaking results for clients across all company sizes, geographies, and industries.
Job Description
- Account Planning - Develops strategic alignments between customer objectives and support contracts to set long-term strategies for consumption aligned to those priorities. Identifies executive sponsors for contracts and prioritizes engagements to address strategic outcomes and drive customer success.
- Sales and Opportunity Closing - Drives significant new revenue from Microsoft products by upselling and cross-selling. Expands relationships within the customer base and ensures customer expectations and obligations are fulfilled, with Microsoft being a net promoter of Sagan.
- Customer Relationship Management - Learns customer engagement roles and develops foundational relationships with key stakeholders to enable quality solution delivery. Gathers information on business and IT objectives for customer organizations, identifies customer needs, and creates shared plans to support outcomes.
- Consumption and Delivery Execution - Coordinates team efforts and connects identified opportunities, questions, and/or issues from customer organizations. Leads complex internal technical/sales teams or partners to address blockers to customer success goals.
What You'll Bring
5+ years of successful enterprise software sales, customer success, account management, or business development experience, closing complex agreements/deals. Strong sales aptitude, excellent relationship-building skills, cloud & AI skillset, and consultative sales approach. Experience with implementation of enterprise software in a SaaS company preferred.
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