Associate Director, Consumer Experience
hace 2 semanas
We are seeking an experienced Associate Director, Consumer Experience to join our team at Kimberly-Clark. This is a critical role that will drive the development of our digital products and experiences, ensuring they meet the needs of our consumers and customers.
Key Responsibilities- Lead the development of our digital products and experiences, working closely with cross-functional teams to ensure alignment and effective execution.
- Develop and implement strategies to drive consumer engagement and loyalty, leveraging data and analytics to inform decision-making.
- Collaborate with global and segment marketing teams to produce brand websites, D2C platforms, and other digital experiences.
- Operate in the product model, using Agile methodology and DevSecOps scope to deliver high-quality products and experiences.
- Develop and maintain a metric and KPI-based performance framework to measure the success of our digital products and experiences.
- Monitor KPIs and provide reporting to key stakeholders, identifying opportunities for optimization and improvement.
- Partner with internal teams and third-party vendors to continually improve the user experience, troubleshoot and resolve issues, and anticipate and mitigate key pain points.
- Manage cross-functional projects for roadmaps, including mobilizing members of the product team and connecting with stakeholders and partners outside of the core product team.
- Embody a growth mindset, from experimentation to data analysis, and lead a team to achieve desired results and outcomes.
Kimberly-Clark is a leading global consumer goods company with a rich history of innovation and commitment to sustainability. We are dedicated to building technology for a purpose that matters, and we are seeking talented professionals like you to join our team.
What We Offer- A dynamic and collaborative work environment that fosters growth and development.
- A competitive compensation and benefits package, including flexible work arrangements and opportunities for professional growth.
- The chance to work on high-impact projects that drive business results and make a difference in people's lives.
- A commitment to diversity, equity, and inclusion, and a culture that values and celebrates individual differences.
- 10+ years of relevant experience in information technology, leading large, remote, global teams across time zones.
- 8+ years of experience and deep understanding of digital marketing technologies, specifically with web site production and operations.
- Experience with integration of related systems, including customer data cloud, product information management, digital asset management, and similar systems.
- 5+ years of experience as a contributing member of product teams using Agile methodology, DevSecOps scope, and approach.
- CPG industry experience preferred but not required.
- Ability to think strategically, analytically, and use data to support decisions and tell stories.
- Technical leadership experience with solution architecture, software development, engineering management, application delivery, and strong sense of urgency in delivering results.
- Verbal and written fluency in English is mandatory.
If you are a motivated and experienced professional looking for a new challenge, please click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
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