Platform Operations Specialist

hace 2 semanas


Buenos Aires, Argentina Ecolab A tiempo completo

Job Summary:

We are seeking a highly skilled Platform Engineer to join our team at Ecolab. As a key member of our IT department, you will be responsible for the day-to-day operational services and support for Microsoft 365 Collaboration applications.

Key Responsibilities:

  1. Provide tier 2 operational support for Microsoft 365 Collaboration applications, including Microsoft Exchange, Teams, SharePoint, OneDrive, Stream, AdobeSign, Power Apps, and Power Automate.
  2. Manage ticket queues and incidents within Service Now, ensuring timely resolution and escalation of complex issues.
  3. Develop and maintain expertise in Power Apps and Power Automate, with a focus on creating and customizing solutions to meet business needs.
  4. Collaborate with the Tier 3 team to resolve complex issues and create knowledge base articles for Power Platform features.
  5. Work closely with other IT teams to ensure seamless integration and support.
  6. Design and develop platform solutions, working closely with developers and stakeholders.
  7. Assist with testing and go-live support for assigned projects.

Requirements:

  • Mid-level expertise in Power Apps and Power Automate.
  • Knowledge of Power BI Reports and ability to read and customize them.
  • Experience with Exchange environment management and documentation.
  • Administrative skills in managing Adobe Sign user and group accounts.
  • Excellent communication and collaboration skills.

What We Offer:

  • Full-time, indefinite employment contract.
  • Senior-level position with opportunities for growth and development.
  • Hybrid work model.
  • Department: Tecnologia / Sistemas.


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