Application Support Senior-

hace 1 mes


Buenos Aires, Argentina JPMorgan Chase Bank, N.A. A tiempo completo

On a day to day basis Application Support analyst will be responsible for:

- The resolution of all user and technology issues on the Production instance.
- Monitor and troubleshoot the batch jobs that are scheduled in Control-M/Autosys.
- Coordination and execution of all software deployments into Production environment.
- Develop specialist knowledge in relevant systems, sharing that knowledge with team members and global partners
- Ownership of major production incidents, working closely with other technology teams in order to resolve business-impacting issues
- Pro-actively improving the quality of systems and service, and increase business value
- Bringing a DevOps mind-set to the entire software development life cycle, building, evolving and operating rapidly-changing resilient systems at scale
- Manage the relationship between the operational users and the technology department. This involves organizing weekly service review meetings and being a key point of escalation for technology issues or concerns within the operational areas.

Tech Skills:

- Python/Shell Scripting
- RDBMS - Oracle/MS-SQL
- Application Performance monitoring tools : Splunk/AppDynamic/Dynatrace/Grafana
- Schedulers - Control-M / Autosys
- Monitoring - Geneos

Good to Have:
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.


  • Application Support

    hace 7 días


    Buenos Aires, Argentina Web: A tiempo completo

    Descripción del empleo: Charles Taylor InsureTech is looking for an Application Support. - Key Responsibilities - Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization - Effectively share information with other support team members and with other technology teams - Consistently demonstrates clear and concise written...


  • Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    Key responsibilities Provide hands-on Support to multiple application batch processing using Unix/scheduling tools/ETL Technologies Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents Engage with development team throughout the life cycle to help develop software for reliability and scale,...

  • Application Support

    hace 7 días


    Buenos Aires, Argentina JPMorgan Chase Bank, N.A. A tiempo completo

    BS/BA degree or equivalent experience Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals Foster great relationships between team members inside the team as well as with others Lead by example, especially during critical situations such as complex or high-impact incidents Help each one of the team members...


  • Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition...

  • Application Support

    hace 1 mes


    Buenos Aires, Argentina JPMorgan Chase Bank, N.A. A tiempo completo

    About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in...

  • Application Support

    hace 4 semanas


    Buenos Aires, Argentina JPMorgan Chase Bank, N.A. A tiempo completo

    About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in...


  • Buenos Aires, Argentina Devengine A tiempo completo

    Senior Software Support Specialist (Buenos Aires, Argentina) Remote - Canada | Team Augmentation **Key responsibilities may include**: Act as a single point of contact between the end-client and the technical team located in India and Canada. Perform at least basic software troubleshooting with potential to take on more complex tasks and...


  • Buenos Aires, Argentina amdocs A tiempo completo

    **Job ID**: 174037 **Required Travel** :Minimal **Managerial - No** **Location**:Argentina - Buenos Aires (Amdocs Site)** **Who are we?**: **In one sentence**: Responsible for support, modification, debug and/or maintenance of software systems. Also, you will implement solutions for data/code issues through data automated fixed and recovery...

  • Application Developer

    hace 4 semanas


    Buenos Aires, Argentina Atos A tiempo completo

    **APPLICATION DEVELOPER**: - Publication Date: Apr 18, 2024- Ref. No: 511932- Location: Buenos Aires, Argentina, AR, C1241ABV**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** En ATOS Argentina, nos encontramos en la busqeda...


  • Buenos Aires, Argentina Meta Support A tiempo completo

    Hello, Tech Analysts!My name is Nate Ginsburg and I am a serial entrepreneur. I'm the owner of Centurica and SellerPlex. To learn more about me (and get an idea about my values and whether we synergize with each other), please have a look at my personal website and social media channels. About the role:We are seeking a skilled Tech Analyst to join our due...

  • Support Engineer

    hace 4 semanas


    Buenos Aires, Argentina MicroStrategy Argentina A tiempo completo

    Job DescriptionJoin us as a Support Engineer in our Argentina Delivery Center and take your career to the next level!The Support Engineer position provides customer service to all customers, partners, and internal personnel of MicroStrategy. They are responsible for providing first-line technical support for a set of MicroStrategy Products and dedicate their...

  • Support Engineer

    hace 4 semanas


    Buenos Aires, Argentina MicroStrategy Incorporated A tiempo completo

    Job Description Join us as a Support Engineer in our Argentina Delivery Center and take your career to the next level! The Support Engineer position provides customer service to all customers, partners, and internal personnel of MicroStrategy. They are responsible for providing first-line technical support for a set of MicroStrategy Products and...


  • Buenos Aires, Argentina amdocs A tiempo completo

    **Job ID**: 174044 **Required Travel** :Minimal **Managerial - No** **Location**:Argentina - Buenos Aires (Amdocs Site)** **Who are we?**: **In one sentence**: Responsible for providing outstanding technical support to a global customer base. Retains ownership for the resolution of technical problems, including debugging, simulations, locating bugs, tool...


  • Buenos Aires, Argentina JPMorgan Chase Bank, N.A. A tiempo completo

    As one of the main technology HUBS the scope of work in Buenos Aires is truly remarkable, we are at the forefront of innovation within the financial services industry and are pioneering the use of cutting-edge technologies. If you are interested in solving challenging problems, if you are excited about working with cutting edge technologies, please take a...


  • Buenos Aires, Argentina amdocs A tiempo completo

    **Job ID**: 174039 **Required Travel** :Minimal **Managerial - No** **Location**:Argentina - Buenos Aires (Amdocs Site)** **Who are we?**: **In one sentence**: Responsible for support, modification, debug and/or maintenance of software systems. Also, you will implement solutions for data/code issues through data automated fixed and recovery...


  • Buenos Aires, Argentina amdocs A tiempo completo

    **Job ID**: 174040 **Required Travel** :Minimal **Managerial - No** **Location**:Argentina - Buenos Aires (Amdocs Site)** **Who are we?**: **In one sentence**: Responsible for support, modification, debug and/or maintenance of software systems. Also, you will implement solutions for data/code issues through data automated fixed and recovery...


  • Buenos Aires, Argentina amdocs A tiempo completo

    **Job ID**:171238 **Required Travel**: Minimal **Managerial - No** **Location: Buenos Aires, Argentina (Hybrid)** **Who are we?**: **In one sentence**: Responsible for providing outstanding technical support to extensive customer base. Keeps ownership for the resolution of sophisticated technical problems, including debugging, simulations, locating bugs,...


  • Buenos Aires, Argentina amdocs A tiempo completo

    **Job ID**:174044 **Required Travel**: Minimal **Managerial - No** **Location**:Argentina - Buenos Aires (Amdocs Site)** **Who are we?**: **In one sentence**: Responsible for providing outstanding technical support to a global customer base. Retains ownership for the resolution of technical problems, including debugging, simulations, locating bugs, tool and...


  • Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    We are looking for an Application Support technician to support a reporting application that caters multiple lines of businesses. Skills Comfortable in Unix/Linux environments,  Oracle SQL Databases and database technologies including Big Data (Hadoop), document and file based databases Good Incident, Problem and Change management skills, as well...


  • Buenos Aires, Argentina amdocs A tiempo completo

    **Job ID**:174037 **Required Travel**: Minimal **Managerial - No** **Location: Buenos Aires Province, Argentina (Hybrid)** **Who are we?**: **In one sentence**: Responsible for support, modification, debug and/or maintenance of software systems. Also, you will implement solutions for data/code issues through data automated fixed and recovery...