Application Support Engineer
hace 3 semanas
**Job ID**: 174040
**Required Travel** :Minimal
**Managerial - No**
**Location**:Argentina
- Buenos Aires (Amdocs Site)**
**Who are we?**:
**In one sentence**:
Responsible for support, modification, debug and/or maintenance of software systems. Also, you will implement solutions for data/code issues through data automated fixed and recovery mechanisms.
**What will your job look like?**:
- Investigate, debugs and reproduces issues, provides fixes and workarounds and verifies changes to ensure continued operability of the software solution.
- Demonstrate continuous improvements and increased efficiency to the software or business processes by using Software Engineering tools, innovative techniques and the reuse of existing solutions.
- You will provide engineering expertise to solve, modify and engineer software solutions and configurations to ensure the product/solution performs within efficient design specifications.
- Contribute to meeting the SLAs and critical metrics as applicable for the account and unit - for example, responsiveness, resolution, software quality SLAs, etc.
- Internal/external customer's interface to improve the understanding of customer problems, and verifies that an appropriate resolution has been applied.
**All you need is...**:
- Bachelor's degree in Science/IT/Computer Science or equivalent
- Proficient English (written and spoken)
- Demonstrable experience in SQL (able to do sophisticated data analysis) (oracle preferably)
- 2-4 years of experience working in software support to production environments or as software developer
- 3+ years Java experience (server side) on Linux/Unix/Windows
- Good to have Python knowledge (better if oriented to automation with SRE methodology)
- Solid understanding of RESTful APIs and open systems
- Unix knowledge to navigate through the operating system: schedule activities with cron, search in logs, use text editors
**Why you will love this job**:
- Be challenged to find production issues from data and code perspective. Gain valuable experience and wide knowledge of Software integrative systems
- Opportunity to work in a growing organization, with ever growing opportunities for personal growth. Have the opportunity to be exposed to top market technologies. Work with multi channels and divers area of expertise
- We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people are hard-working, daring, and phenomenal teammates that stand by each other with a dedication to crafting a diverse, inclusive workplace
LI-JV1
LI-Hybrid
**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
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