Bilingual Interpreting Scheduler
hace 7 meses
We are looking for a customer service/scheduler to join the argentinian team.
The scheduler is responsible for handling our client calls and mínimal scheduling for patient/client appointments. Must have experience in a call center environment and have the ability to coordinate schedules of multiple resources.
**DUTIES AND RESPONSABILITIES**:
- Answer incoming calls to triage and schedule appointments for our clients based on approved protocols.
- Intake all client demographic information to register them in our proprietary software.
- Answer client’s questions about appointments and communicate information accurately.
- Make outgoing calls to clients and interpreters who missed or canceled appointments and to reschedule as needed.
- Other related tasks
We provide solution wherever language creates a barrier to effective communication. We specialize in foreign language interpretation, American Sign Language (ASL) interpretation and document translation services for government agencies, healthcare and medical facilities, law firms, school districts and universities, corporations and insurance companies.
**Requisitos**:
**REQUIREMENTS**:
- Experience in the localization industry
- Advanced/Bilingual English level
- Great attendance
- Full time availability, from Monday to Friday 1pm to 10pm ARG ( 8am to 5pm PST)
- Excellent internet connection and laptop with headsets
Beneficios
- Excellent working environment
- USD monthly payments
- Vacations, PTO, holidays and health insurance included by contract.
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