Custom Communications Specialist
hace 4 días
Overview:
**Now is the time to join us**
At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.
**Responsibilities**:
**Who are you?**
In the role of Custom Communications Specialist you will be responsible for creating, managing, proofreading and delivering member engagement communications that are aligned to Virgin Pulse business objectives and brand. You will develop an in-depth understanding of Virgin Pulse clients, how they value health and wellness and their evaluation to drive participation in the Virgin Pulse program.
**In this role you will wear many hats, but your knowledge will be essential in the following**:
- Learning and gaining an in-depth understanding of member segments, their needs and key drivers for engagement and achievement.
- Writing, designing, developing and proofing member engagement campaigns and content using the Virgin Pulse brand personality with conversational tone that also inspires members to live better every day and promotes long term behavior change.
- Providing detailed Quality Assurance of member communications, including proofreading and audience validation
- Keeping current with new developments in program design, competitive approaches and behavioral change techniques.
- You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in._
Qualifications:
**What you bring to the Virgin Pulse team**
**In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including**:
- Strong copy-writing and proofing experience.
- Ability to execute projects, work across teams and independently.
- Strong customer and member understanding.
- Requires flexibility, attention to detail and ability to get things done quickly.
- Knowledge of marketing automation, content management systems, reporting tools as well as surveying platforms is required (Localytics, Tableau, Google Analytics, Survey Monkey, Adobe InDesign).
- Experience or passion in health and wellness is highly desired
**You also take pride in offering the following Core Skills, Competencies, and Characteristics**:
- Exceptional organizational, time management skills and multi-tasking skills.
- Excellent interpersonal and written communications skills.
- Strong sense of pace and urgency to ensure work is completed in the expected timelines.
- Ability to build relationships to work effectively with and through others
- Required to work cross-functionally within the organization and with external partners.
- Strong analytical, problem-solving skills.
LI-REMOTE & INDIVIDUAL HASHTAGS HERE
**_remove if not needed_**
**Why work at Virgin Pulse?
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