Trainee, Corporate IT and Cybersecurity
hace 2 semanas
**Young Professionals Program - Corporate IT and Cybersecurity**
Does acquiring experience at a company that embodies innovation, transparency and creativity excite you? Then, we have the place for you.
Bringing together Axioma, DAX and STOXX to form **Qontigo** represents a partnership beyond standard, creating an investment intelligence advantage with our clients, from risk to return. Qontigo combines the most sophisticated risk analytics and portfolio-construction tools in the market with globally recognized leadership in creating market-defining indices.
**We Innovate. We Create. We Collaborate.**
Qontigo is launching a Young Professionals program to participate in a 6-month project. This Program is aimed to develop young professionals into their areas of interest.
Trainees will work along the Corporate IT Teams (IT Support & Infrastructure mainly) to boost and enhance our internal processes by creating/updating workflows and documentation, provide support on software management and configuration, and ride along with the IT Support team on end user assistance on daily issues.
- Process/Workflow creation/update: The trainees will be tasked with creating/updating Corporate IT documentation, processes and workflows (Jira, Confluence and Sharepoint).
- Software Management: Assist with the Software Management via Microsoft Intune by preparing, uploading and testing software installations via Intune.
- IT Support First Experience: The trainees will be involved on IT Support day-to-day tasks by riding along with the Support team members on end user calls/meetings, complex IT issues review & analysis and IT support work management overview. The trainees will benefit by learning how to work on a company global team environment with a wide variety of projects and needs, allowing a full view of the Corporate IT day to day and long term work and to develop their local and global soft skills.
**Requirements**:
- Recent graduate or currently pursuing a degree in an IT or Engineering related discipline (advanced student). IT Support/HelpDesk related courses/certifications will be considered a plus
- Documentation and Reporting skills, both technical for internal use and non-technical for end users.
- Process and Workflow design experience.
- Operating Systems: Basic knowledge on Windows, Android and iOS/iPadOS.
- Command Line/PowerShell.
- Fluent in written and oral English
- Office 365 basics.
**Preferred**:
- Jira/Confluence Cloud experience
- Previous IT Support/HelpDesk experience
- Previous IT Infrastructure experience
**Benefits**
**What we offer**:
- Temporary position with competitive salary
- Mentorship program
- Ongoing training and development
- Attractive benefits package
**Qontigo is an equal opportunity employer that offers challenging work in a supportive environment.**
**Direct hires only - no agencies or recruiters
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