Operations Manager

hace 2 semanas

Buenos Aires, Argentina ITX Corp A tiempo completo

Are you a strategic thinker who loves aligning people with business goals?
As an Operations Manager, you will be a key player in driving our team's success. You’ll serve as an administrative expert, change agent, and business partner, all while supporting and developing our team members. Together with managers, you will set priorities, create value, and achieve outstanding business results.

**What You'll Do**:

- Support Our Team: Equip every team member to help turn our clients' visions into reality, so they can Move, Touch, and Inspire the world.
- Boost Productivity: Enhance productivity on organizational, human, and system levels.
- Showcase ITX's Unique Value: Enable our teams to powerfully demonstrate ITX’s Unique Value Propositions (UVPs) while fostering their growth and learning.

**Key Responsibilities**:

- Ensure Teams Are Productive and Aligned:

- Coordinate improvements in team performance by providing the necessary structure, processes, support, and tools.
- Actively participate in the onboarding process for new team members.
- Conduct regular one-on-one meetings to understand team members' concerns, goals, and promote work-life balance.
- Assess and improve performance, supporting team members' growth.
- Participate in salary reviews and ensure smooth off-boarding processes.
- Strategic Resource Planning:

- Prepare the organization for the future by focusing on the current workforce.
- Manage and execute resource management and allocation in collaboration with other stakeholders.
- Perform resource planning, understand team members' skills, identify training needs, and develop growth plans.
- Track and optimize team availability, ensuring time for rest and refreshment.
- Assess work priorities, raise concerns and conflicts to the Functional Manager, and analyze metrics to avoid non-billable activities.
- Master Team Members’ Experience:

- Ensure every team member has an enjoyable work experience at ITX.
- Assign and track mandatory training, facilitate the creation of best practices, and help the team overcome obstacles.
- Act as the primary contact for addressing internal needs, partnering with practice management (Global Talent, Architecture, Security, etc.), and coordinating cross-functional efforts.

**Skills, Knowledge, and Expertise**:

- Data Literacy: Skilled in understanding, interpreting, collecting, and creating complex data.
- Digital Proficiency: Experienced in using technology for strategy implementation, management practices, and tracking spending.
- Communication: Excellent verbal and written communication and presentation skills.
- Stakeholder Management: Ability to build and maintain strong relationships across the organization.
- Change and Project Management: Skilled in managing change and leading projects.
- Problem-Solving: Exceptional problem-solving abilities.
- HR Knowledge: Understanding of various HR disciplines (desirable).
- Business Acumen: Knowledge of the industry (desirable).
- Language Proficiency: Fluent in English (both oral and written).

**Why ITX**

**ITX’s Compensation Philosophy**

Equality in compensation has been our practice since ITX started, in 1997.

ITX believes that market-based pay ensures fair and equitable compensation for our worldwide team members and pay that is based on the market, not on who has the best negotiation skills. At ITX, you’ll never discover that someone in the same job with the same experience makes more than you, or that there are pay gaps based on race, gender, disability, or age.

**In Rochester, N.Y., home to ITX’s headquarters, the pay range for an Operations Manager role is $71,000 to $94,000, depending on experience, specific skills and certifications, and education. Based on your location in the United States if you are in a place where the market for your role is higher or lower, this pay range could be 9.5% lower or 15.5% higher than the Rochester, N.Y. market.**

Do you have questions about ITX’s compensation practices? Let us know We’re proud of how we do compensation at ITX and welcome the opportunity to share more.

**_ This role was posted by ITX on May 20th, 2024._**

**BE FLEXIBLE**

Work around your appointments without raiding your PTO balance. ITX team members are dedicated to crafting awesome technology, not running down the clock, and can flex our schedules as needed.

**WORK REMOTELY**

We have promoted remote working since our inception and are pioneers in this field. Our remote-first approach has allowed us to bring together a diverse team from across the globe, and our experience with remote work means our community thrives virtually.

**GROW CONTINUOUSLY**

Enjoy unlimited access to training platforms that’ll help you grow your technical and soft skills. ITX also runs internal training events and provides access to industry and community learning. Check out our thought leadership here.

**ENJOY GOOD TIMES TOGETHER**
While Covid has slowed our outings, it has not slowed down

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