Technical Implementation Senior Analyst

hace 3 semanas


Buenos Aires, Argentina JPMorgan Chase Bank, N.A. A tiempo completo

**Corporate and Investment Banking(CIB) Payments Implementation - Technical Implementation Project Manager**

**Finding and being in the right relationship is everything That's why we're searching for extraordinary talent looking to drive exceptional client experience and build relationships**

At JPMorgan we are on a mission to expand our teams with talented individuals who understand that we put our clients at the center of everything we do. By joining CIB Implementations you are joining a team dedicated to delivering payments and receivables solutions to a diverse set of clients around the globe. If you are driven by the need to exceed client expectations and enjoy the camaraderie of a diverse, proactive team, we want to meet you. The right relationship is everything.

**Your first three months, you will -**
- Participate in New Hire Training covering the introduction to our implementation organization, project management tools, end-to-end process flows, and additional resources to help you work smarter
- Engage with senior leaders to review our Vision and Strategy
- Get to know your partners by attending regular calls to review active implementations
- Begin to build your brand and establish valuable relationships
- Understand how we implement Mixed payable solutions
- Learn how support our clients with file mapping exercises
- Gain knowledge in utilizing our banking tools
- Gain experience through shadowing skilled and knowledgeable peers

**What you will need to be successful -**
- Comfort in a fast paced, dynamic client-facing environment.
- Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions.
- Project Management experience or eagerness to learn.
- Payments and Receivables experience or eagerness to learn.
- Technical Consulting or business analysis experience in the ERP, systems integration, or API space
- MS Office Suite experience
- Curiosity and passion for learning new things.

**Ultimately, you'll be expected to own our Client's Technical Onboarding experience, end-to-end. This includes**:

- Representing us as the client facing, technical contact responsible for a successful end-to-end client experience during complex treasury product implementations with clients around the world
- Manage client and internal partner expectations with consultative advice regarding technical aspects of treasury solutions including - RFP responses, client presentations and client visits
- Scope client requests and translate business requirements into detailed technical specifications for treasury services
- Establish test environments, validate file formats, execute testing, coordinate back-office testing, track test results, and assist the client with resolving errors.
- Use of MS Office tools to document scope, meeting agendas and minutes and project plans
- Use of workflow tool for status updates and document repository
- Manage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations.
- Demonstrate creative problem solving and judgement
- Empowerment to escalate when support is needed to remove obstacles to success

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

- Home office/ flexible work arrangements and work tools to ensure a great experience.
- Generous vacation, exam and parental leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6-years-old.
- Medical coverage for you and your family, including domestic partners.
- Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
- Wellness programs - e.g. Yoga, stretching and mindfulness classes delivered on premises.
- Language classes, mentorship programs and customized trainings.
- Platform for employee discounts in Buenos Aires.
- Many others that will be presented to you if you join the team.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attrib


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