IT Functional Analyst

hace 5 meses


Munro, Argentina Air Liquide A tiempo completo

**How will you CONTRIBUTE and GROW?**:
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 66,000 employees and serves more than 3.6 million customers and patients. Air Liquide’s ambition is to lead its industry, deliver long term performance and contribute to sustainability thanks to a customer-centric transformation strategy relying on operational excellence, selective investments, open innovation and a network organization. Air Liquide has identified three major trends which represent growth opportunities, and among them digitization.

The Americas hub Digital & IT team is responsible to build and support digitalization of Air Liquide businesses and operations, with a strong focus on value creation, total cost of ownership, user adoption and change management while ensuring reliable and safe operations.

Air Liquide's Business Service Center (BSC) comprises a dedicated unit (including people, processes and technologies) that is structured as a centralized point of service focused on defined business functions.

Initially the BSC will support the North America (‘NAM’) cluster and will take on support of the Latin America (‘LATAM’) cluster in a later phase.

**Primary Duties and Responsibilities**
- Supports maintenance, patching and release management processes
- Performs limited enhancement work, as needed
- Handles ad hoc data requests
- Performs system administration
- Oversees master data management
- Recommends and implements efficiency improvements Classification
- Follows and enforces Air Liquide’s change management processes
- Performs system analysis; reviews and corrects errors
- Provides technical assistance, problem resolution and troubleshooting support
- Works with various stakeholders to deploy software solutions
- Produces technical documentation as required
- Provides support for software solutions
- Upgrades and maintains software environments Qualifications Education,

**__________**:
**Are you a MATCH?**:
**Training or Certification Requirements**
- Bachelor’s degree in Engineering, Computer Science, MIS, Business, or a related discipline, coupled with prior experience as a software developer.
- 5+ years experience working in IT support

**Language Requirements**
- Spanish fluency required [C1/B2]
- English: Intermediate proficiency required [B1/B2]
- French language ability a plus General Requirements and Knowledge
- Strong organizational and project management skills.
- Proficiency in supporting solutions on Oracle EBS platform
- Functional knowledge of across multiple EBS modules
- Proficiency in using SQL, PL/SQL and Oracle Forms, Oracle Reports (a plus)
- Solid verbal communication skills.

Good problem solving skills. Attention to detail.

**Our Differences make our Performance
**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.


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