Cx Intelligence Specialist, Innovation Leader
hace 3 semanas
**Objetivo**:
Esta posición tiene el propósito de integrarse con el equipo de análisis de datos en la obtención de información a partir de diversas fuentes y herramientas. Convertir datos en insights e identificar oportunidades.
**Responsabilidades**:
Extraerás, procesarás, analizarás y presentarás datos para el equipo y cliente, enfocado en los objetivos estratégicos.
Crearás reportes: Alertas o informes diarios, semanales y mensuales.
Monitorearás constantemente redes sociales y medios para la identificación y mapeo de temas de interés para nuestros clientes. Identificarás oportunidades y amenazas para el negocio.
Gestionarás alertas y crisis mediante el monitoreo y la medición del impacto.
Innovarás y desarrollarás nuevos procesos o herramientas que permitan automatizar tareas y/o aportar valor agregado a equipos y clientes.
**Requirements**:
Aportarás 3 años de experiência como Analista de Datos o Social Media Analyst.
Profesional de Estadística, Matemáticas, Administración, Políticas o Sociología.
Nível de inglés medio - alto.
Experiência en procesamiento métricas de campañas de comunicación es un plus.
Aportarás conocimientos en:
- Excel (Tablas dinámicas, formulas, etc)
- Herramientas Social Listening (SPRINKLR).
- Elaboración de Reportes (Keynote/PowerPoint, conocimientos de data storytelling y visualización).
- Conocimientos básicos en tablero de datos (LOOKER STUDIO, POWERBI, DOMO, TABLEAU).
**Benefits**
Seguro médico
Modalidad de Teletrabajo (la asistencia presencial dependerá de necesidades puntuales de la posición y de integraciones movilizadas por el círculo de Wellness) - Auxilio de conectividad
Flexibilidad Horaria - Coordinada con tu líder y equipo de trabajo
23 días de vacaciones = Días de ley + días de beneficio
Día libre de cumpleaños
Políticas de movilidad interna - Cumpliendo con procesos internos
Políticas Work From Anywhere - Cumpliendo con procesos internos
Plataforma de salud mental
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