Front Office Receptionist

hace 8 meses


Buenos Aires, Argentina Hilton A tiempo completo

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

**What will I be doing?**

As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
- Assist other departments, as necessary

**What are we looking for?**

Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Calm, efficient, and organized with great attention to detail
- Ability to multi-task while maintaining a positive attitude when working with a Guest
- Professional manner with an emphasis on hospitality and guest service
- Ability to work on your own and as part of a team
- Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in cash handling
- Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
- Conflict resolution experience
- Advance english

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all



  • Buenos Aires, Buenos Aires C.F., Argentina Golden Mar Hotel A tiempo completo

    We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Golden Mar Hotel. The ideal candidate will have a proven track record of providing exceptional customer service and administrative support.Key Responsibilities:Serve visitors by greeting, welcoming, directing, and announcing them appropriatelyAnswer, screen, and...


  • Buenos Aires, Argentina Hilton A tiempo completo

    Front Office Receptionist A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Receptionist

    hace 8 meses


    Buenos Aires, Argentina Hilton A tiempo completo

    Receptionist A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...

  • Receptionist

    hace 7 meses


    Buenos Aires, Argentina Hilton A tiempo completo

    A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...

  • Receptionist

    hace 8 meses


    Buenos Aires, Argentina Hilton A tiempo completo

    A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...

  • Medical Receptionist

    hace 4 semanas


    Buenos Aires, Argentina Addmore Outsourcing Inc. A tiempo completo

    We are in search of a professional and meticulous Medical Receptionist for a remote position to oversee our virtual front desk duties. The role involves managing patient scheduling, handling online inquiries, and organizing appointments with precision and efficiency. Key Responsibilities: Greet and assist patients through online platforms (e.g., video calls,...

  • Receptionist

    hace 6 meses


    Buenos Aires, Argentina Boston Consulting Group A tiempo completo

    **WHAT YOU'LL DO**: As a receptionist you will have to serve as the first point of contact for our organization, providing exceptional front desk service while also supporting the facility management team. This role requires a unique blend of hospitality, organizational skills, and an understanding of facility operations to ensure a welcoming environment for...

  • Receptionist

    hace 4 semanas


    Buenos Aires, Argentina Addmore Outsourcing Inc. A tiempo completo

    We are in search of a professional and friendly Online Receptionist to become part of our virtual team. The role includes managing incoming calls, addressing inquiries, and delivering outstanding customer service across multiple online platforms. Key Responsibilities: Serve as the primary point of contact for all incoming communications, including phone...


  • Capital Federal, Buenos Aires, Argentina ZIM A tiempo completo

    **We are looking for a Secretary & Receptionist that will handle the following**: - Receiving and Filtering calls - Setting and following up appointments. - Quotations of travels local/abroad - Quotation of Office Supply - Daily preparation of Office - Ad-hoc preparation of meeting rooms - Lunches coordination in the office - On demand as per according to...

  • Receptionist Lead

    hace 6 meses


    Buenos Aires, Argentina JLL A tiempo completo

    **JLL supports the Whole You, personally and professionally.** **Benefits to eligible employees, include**: - Health Insurance for you and your direct dependents. - Annual Performance Bonus. - Virtual platform with certified courses for professional development. - Discounts in several categories (Gym, academic institutions, among others). - Other corporate...

  • Receptionist

    hace 4 meses


    Buenos Aires, Argentina CBRE A tiempo completo

    **Receptionist** **Job ID** - 179322**Posted** - 13-Aug-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Customer Service **Location(s)** Buenos Aires - Buenos Aires - Argentina, Caba - Buenos Aires - Argentina ¿Quieres formar parte del mejor equipo en líder en Argentina y el mundo en servicios inmobiliarios? ¡Ésta...

  • Receptionist

    hace 8 meses


    Buenos Aires, Argentina RGA Careers Page A tiempo completo

    **Receptionist** **About R/GA** R/GA is a global digital innovation agency specializing in digital product development, brand transformation, media, and communications for major companies. We are on a mission to help companies grow by enabling them to change, across their business, the experience they offer and the campaigns that take them to market. Our...


  • Buenos Aires, Argentina Archipelago International A tiempo completo

    Our Sister Company, Sentinel Tech, currently looking for Application Support Specialist - Front Office Trainer Sentinel Tech was born out of the hospitality industry by technologists inside the hospitality industry. Sentinel Tech specializes in hospitality technology in all forms. Combining 25 years of hospitality experience, we are now delivering our...

  • recepción

    hace 5 meses


    Buenos Aires, Argentina Golden Mar Hotel A tiempo completo

    We are looking for an assistant front desk receptionist to perform a variety of administrative and clerical tasks. Responsibilities Serve visitors by greeting, welcoming, directing and announcing them appropriately Answer, screen and forward any incoming phone calls while providing basic information when needed Receive and sort daily...

  • Bilingual Receptionist

    hace 3 semanas


    Buenos Aires, Argentina Baker McKenzie A tiempo completo

    The Bilingual Receptionist will manage and ensure the smooth operation of front desk services, client communication, and operational tasks of the Office Services department. This role is crucial to support the workflow of the Buenos Aires Center and its employees. The role holder should be proficient in both English and Spanish, as they will serve as the...

  • Front Desk Associate

    hace 4 semanas


    Buenos Aires, Argentina Sofia Health A tiempo completo

    **Company Description** Sofia Health is a fast-growing marketplace dedicated to connecting clients with wellness providers across various disciplines. Our mission is to make health and wellness services accessible and engaging for everyone. The Sofia Unfiltered podcast is our platform to highlight the journeys, insights, and expertise of health and wellness...


  • Buenos Aires, Argentina Concierge Diagnostics A tiempo completo

    **After 90-day probation period benefits**: - 2-weeks PTO every year. - End-of-Year Bonuses. - Personal Days - Sick Days **English speaking preferred. Bilingual *English and Spanish* A BIG Plus.** **Pay: Starting ARS 4,500/Hourly with bi-annual and annual increases. Position is starting as a part-time employee with full time within 1-3 months of...

  • Front Desk Associate

    hace 6 meses


    Buenos Aires, Argentina Sofia Health A tiempo completo

    **Company Description** Sofia Health is a platform that provides personalized, complementary health and wellness solutions. We offer the convenience of finding and scheduling 1:1 sessions with top health and wellness providers, joining group classes, and exploring trending wellness products. Whether you are seeking options, answers, and results as an...


  • Buenos Aires, Argentina Platinum Care Management A tiempo completo

    Description**:Platinum Care Management** is a privately owned, rapidly growing telehealth company. This position is **in office only,** located in Matawan, NJ. We are searching for a qualified, professional, and dependable **Bilingual Receptionist (Spanish English) **to help oversee our operations, train staff, and make our work flows more efficient as we...


  • Buenos Aires, Argentina Recruit4Work SL A tiempo completo

    Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people orientated, ambitious company. Want to start this new adventure in your...