Cloud Support
hace 2 semanas
CloudHesive, es un AWS Premier Consulting Partner, fundada por un grupo de experimentados profesionales con amplia experiência en tecnología cloud. Ayudamos a nuestros clientes a adaptar y transformar sus organizaciones potenciando el poder del ecosistema de la nube a través de consultoría y servicios gestionados, con un enfoque en la excelencia operativa, la seguridad, la confiabilidad, la eficiencia del rendimiento y la optimización de costos.
**Nuestro equipo es la base de nuestro éxito, e invertimos en él **Estamos creciendo rápidamente y hemos construido un equipo profesional a través de entrenamientos, eventos de socios, participación en la comunidad, tutoría y mucho más. Nos movemos rápidamente, actuamos con decisión y nos comunicamos abiertamente para impulsar un entorno colaborativo y el éxito de nuestros clientes. Con oficinas en los EE.UU y América Latina, trabajará con expertos de la industria en soluciones tecnológicas revolucionarias que se han implementado con éxito en todo el mundo.
**La Oportunidad**:
Nuestro equipo de soporte Cloud support es el encargado del primer punto de contacto con nuestros clientes y sus necesidades, por lo que estarás al frente de desafíos constantes y tecnologías variadas.
Trabajarás con equipos multidisciplinarios, construyendo y ejecutando hojas de ruta de productos y buscando continuamente oportunidades de crecimiento para nuestros clientes, garantizándoles la mejor experiência.
**Lo que harás**:
Trabajamos continuamente con nuestro equipo para afrontar nuevos desafíos con tecnologías de punta, logrando así un desarrollo profesional de cada empleado, mediante el apoyo adicional de cursos y certificaciones de primer nível.
Te veras involucrado día a día administrando, brindando soporte y proponiendo mejoras en arquitecturas SaaS y Cloud de gran escala en múltiples servicios como EC2, ECS, EKS, ALB, VPC, VPNs, S3, Cloudfront, entre muchos otros. Asi como también implementando y gestionando el monitoreo de sistemas complejos y brindando atención de calidad a nuestros clientes.
**Es esta posición para ti? Requerimos**:
+ de 2 años de experiência administrando infraestructura en la nube, con al menos 4 de los siguientes ítems:
- Experiência en el manejo de AWS, sea diseñando, construyendo y/o administrando.
- Experiência en arquitecturas On Premise (Almacenamiento, Redes, Virtualización de servidores, etc).
- Experiência en despliegue de Infraestructura como código IaC (Cloudformation, Terraform).
- Experiência en el diseño y/o administración de soluciones basadas en containers utilizando orquestadores de contenedores (ECS / EKS / Bare K8s).
- Experiência en lenguajes de Scripting (Bash, Powershell, Python, etc) para la automatización de operaciones utilizando scripts y herramientas.
- Experiência en sistemas operativos Windows, Linux del tipo servidor.
- Experiência en implementación y administración de herramientas de monitoreo como Datadog, Grafana, Prometheus, Nagios, etc.
- Experiência en Customer Service.
- Disponibilidad para trabajar días feriados en modalidad guardia activa.
- Disponibilidad para trabajar hasta 2 fines de semana al mes en modalidad guardia pasiva.
El trabajo es hibrido, siendo mayoritariamente remoto. Se requiere 1 a 2 dias por semana el trabajo onsite (ya sea en oficinas del cliente o de la empresa).
**Valoramos adicionalmente**:
- Experiência administrando, diseñando e implementando en otras nubes (Azure, GCP, etc).
- Certificaciones en AWS, Azure, GCP, K8s, etc.
- Un nível intermedio de inglés.
Certificaciones valoradas para el rol de cloud support:
- AWS Certified Solutions Architect - Associate.
- AWS Certified Sysops Administrator
- Associate.
- Certificacion de especialidad de AWS.
- AWS Advanced Networking Specialty.
- AWS Security Specialty.
- Certificaciones complementarias de TI.
Además de las ventajas de trabajar con un equipo increíble, CloudHesive ofrece una compensación competitiva, beneficios integrales, capacitación en tecnología de punta y socios (AWS), un horario de trabajo flexible, tiempo libre responsable, y mucho más Si crees que encajarías bien, **nos gustaría saber más sobre vos
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