Customer Care Executive

hace 2 semanas

Buenos Aires, Argentina BetWarrior A tiempo completo

**JOIN OUR TRIBE**

Do you strive for **excellence**? Do you embrace **innovation**? Do you fight with **fairness** and **respect**?

We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative** sports betting and casino games **will rock your world. We have a burning desire to make gaming **great entertainment** and **socially acceptable**. We want it to be **fun** for our customers and our teams. We are **BetWarrior**.

We welcome **passionate** warriors and are currently looking for an experienced **Customer Care Executive **who will help us provide excellent support for our players.

**What you can expect from us and your role**:

- Ownership of providing top of the bill customer support to our highly demanding customer base
- Responsibility for taking action on daily issues in systems, sites, hardware, procedures, campaigns, and products - and escalating appropriately
- You will interact with, provide feedback to, and nurture an excellent relationship with not only the end customer, but also your colleagues by embracing and supporting the BetWarrior culture and team spirit
- You will engage in a close and pro-active collaboration with the other operational teams, such as Fraud & Risk, Responsible Gaming, Payment Services, Marketing and CRM in order to remain aware of our product offering
- You will be actively involved in providing input for and implementing improvements to our Customer Care operations, policies and procedures
- Responsibility for assisting your Customer Care manager with various tasks and projects for customer support and responsible gaming and any issues
- Ownership of consistently meeting your quality and quantity KPIs
- You will acquire a thorough understanding of our campaigns, promotions, and product offering, including specific functions for Casino, Live Casino and Sportsbook
- You will have opportunities to learn and grow within a rapidly developing company
- A dynamic organisation reflected in the balance of hands-on operations and strategic development to support fast growth and high-quality standards

**What we expect from you**:

- You are passionate about providing customer care and bring a can-do attitude to help continuously improve the BetWarrior experience
- You display a high degree of empathy and a caring approach to deliver a top-notch customer support service
- You are reliable and have excellent detail-orientation
- You have a keen interest in e-gaming and a willingness to learn and improve
- You are highly motivated and have a flexible attitude towards rotating, shift-based working hours
- You have knowledge of the online gaming market, products and customers
- Fluent verbal, written, and interpersonal communication skills in English. Brazilian Portuguese will be a plus.
- Native Latin American Spanish
- Excellent team player with the ability to meet challenging targets
- Mandatory minimum 2-3 years of experience in Customer Care operations in an international online environment, preferably gambling
- Willingness to work flexible shift rosters
- Relevant academic degree or qualification.

**We also expect you to embody the BetWarrior values**:
**TAKE RESPONSIBILITY**- For your actions and progress, for our internal and external community

**BE FAIR **- Treat others like you want to be treated

**STRIVE FOR EXCELLENCE**- In your own performance and in ensuring the quality of our products and service

**NURTURE HONESTY**- Walk the talk and always encourage openness

**EMBRACE INNOVATION** - Explore creative opportunities and love the unconventional

**HAVE FUN**- Make gaming great entertainment and our workplace exciting

  • Customer Care Executive

    hace 5 días

    Buenos Aires, Argentina Kimberly-Clark A tiempo completo

    Customer Care Executive Somos la prueba viviente de que el todo es mayor que la suma de sus partes. Nuestras colaboraciones nos ponen en un lugar más alto que al que podríamos llegar solos. Abrirnos a las ideas del resto nos ayuda a llegar más rápido y mantiene nuestra moral alta. La diversidad de nuestros equipos aporta nuevas perspectivas que hacen...

  • Customer Care Representative

    hace 2 días

    Buenos Aires, Argentina Global Shared Living Group Inc. A tiempo completo

    We are seeking a dedicated and customer-oriented individual to join our team as a full-time remote Customer Care Representative at SharedEasy Coliving /Global Shared Living Group Inc./ Global Shared Living Group Inc. is a pioneering company based in New York, offering comprehensive Coliving services to individuals seeking to relocate to new cities and...

  • Customer Care Manager

    hace 6 días

    Capital Federal, Buenos Aires, Argentina Ghidini Rodil A tiempo completo

    Assurant Services Nos encontramos en la búsqueda de un Gerente de Customer Care para sumarse a uno de los equipos del Global Capability Center -Shared Service Center - de la compañía Assurant ubicado en Retiro, Cdad. de Bs. As. La posición se encarga principalmente de planificar, liderar, coordinar y controlar la entrega de servicios correspondientes y...

  • Specialist, Customer Care

    hace 5 días

    Buenos Aires, Argentina Western Union A tiempo completo

    **Specialist, Customer Care - Buenos Aires, Argentina** Are you passionate about helping others and providing a world-class customer experience? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Specialist, Customer Care. **Motivated by our values: purpose driven, globally minded,...

  • Commercial Executive

    hace 3 semanas

    Buenos Aires, Argentina BetWarrior A tiempo completo

    **JOIN OUR TRIBE!** Do you strive for excellence? Do you embrace innovation? Do you fight with fairness and respect? We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative sports betting and casino games will rock your world. We have a burning desire to make gaming great entertainment and socially acceptable. We want it...

  • Customer Service Executive

    hace 6 días

    Buenos Aires, Argentina DEUNA A tiempo completo

    **About us: DEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today:customer conversion, payment acceptance, and fraud prevention with a single integration. With a recently announced $30M USD Series A funding, we operate in 5 LATAM countries and are on the...

  • Customer Care Professional

    hace 6 días

    Capital Federal, Buenos Aires, Argentina Amex A tiempo completo

    **You Lead the Way. We’ve Got Your Back.**: At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly...

  • Customer Care Professional

    hace 4 días

    Capital Federal, Buenos Aires, Argentina Amex A tiempo completo

    **You Lead the Way. We’ve Got Your Back.** At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly...

  • Executive Assistant

    hace 2 días

    Buenos Aires, Argentina Capital Humano A tiempo completo

    **Responsibilities**: Manage the CEO's calendar, schedule appointments, and coordinate meetings and events Act as the first point of contact between the CEO and internal/external stakeholders. Coordinate travel arrangements and itineraries for the CEO and other executives. Handle confidential and sensitive information with the highest level of integrity and...

  • Customer Success Executive

    Encontrado en: Talent AR C2 - hace 2 semanas

    Buenos Aires, Argentina Cliengo A tiempo completo

    En Cliengo, uno de nuestros principales diferenciales es estar cerca de nuestros clientes, escucharlos y ayudarlos a crecer. Por eso, estamos buscando una persona para el rol de Customer Success Executive. Como ejecutiv@ de cuentas deberás ser expert@ en el alcance de todas las herramientas que ofrece Cliengo, ya sea en el producto standard o customizable,...

  • Customer Success Executive

    Encontrado en: Talent AR C2 - hace 2 semanas

    Buenos Aires, Argentina Cliengo A tiempo completo

    Job DescriptionEn Cliengo, uno de nuestros principales diferenciales es estar cerca de nuestros clientes, escucharlos y ayudarlos a crecer. Por eso, estamos buscando una persona para el rol de Customer Success Executive. Como ejecutiv@ de cuentas deberás ser expert@ en el alcance de todas las herramientas que ofrece Cliengo, ya sea en el producto standard...

  • Executive Assistant

    hace 2 semanas

    Buenos Aires, Argentina coatingAI España SL A tiempo completo

    **Executive Assistant** **About coatingAI** CoatingAI is at the forefront of technological innovation, leveraging artificial intelligence to solve complex challenges across various industries. Our commitment to excellence and innovation drives us to find the most talented individuals to join our dynamic team. We invite you to learn more about us by...

  • Customer Experience Executive

    hace 4 días

    Buenos Aires, Argentina PDA International A tiempo completo

    Nos encontramos en la búsqueda de un Customer Experience Executive. Misión principal del rol: Sus principales funciones estarán relacionadas con llevar a cabo reuniones comerciales, seguimiento/prospección de clientes y propiciar cierres de venta efectivos. Funciones: Participar de la planificación y organización del área, así como también dar...

  • Sleep & Respiratory Care Field Engineer

    Encontrado en: beBee S AR - hace 4 semanas

    Buenos Aires, Argentina Philips A tiempo completo

    Job TitleSleep & Respiratory Care Field EngineerJob DescriptionJob title:Sleep & Respiratory Care Field EngineerYour role:Manages relationship with the Sleep & Respiratory Care factory for service and spare parts management. Manages the relation with the Philip Call center related to SRC final users to improve service and customer satisfaction.Supervise and...

  • Sleep & Respiratory Care Field Engineer

    Encontrado en: beBee S AR - hace 3 semanas

    Buenos Aires, Argentina Philips A tiempo completo

    Job TitleSleep & Respiratory Care Field EngineerJob DescriptionJob title:Sleep & Respiratory Care Field EngineerYour role:Manages relationship with the Sleep & Respiratory Care factory for service and spare parts management. Manages the relation with the Philip Call center related to SRC final users to improve service and customer satisfaction.Supervise and...

  • Sleep & Respiratory Care Field Engineer

    Encontrado en: beBee jobs AR - hace 2 semanas

    Buenos Aires, Argentina Philips A tiempo completo

    Job TitleSleep & Respiratory Care Field EngineerJob DescriptionJob title:Sleep & Respiratory Care Field EngineerYour role:Manages relationship with the Sleep & Respiratory Care factory for service and spare parts management. Manages the relation with the Philip Call center related to SRC final users to improve service and customer satisfaction.Supervise and...

  • Executive Secretary

    hace 2 días

    Buenos Aires, Argentina Hilton A tiempo completo

    A Executive Secretary is responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience while providing secretarial support, managing the mail, and carrying out filing. **What will I be doing?** As a Executive Secretary, you will be responsible for carrying out the daily activities of the Executive office...

  • Executive Assistant

    hace 6 días

    Buenos Aires, Argentina Teem A tiempo completo

    **Responsibilities**: - Leverage experience with Amazon and Shopify platforms to assist in online sales, product listings, and order management. - Act as a liaison between the company and its customers, assisting with order inquiries, and product questions, and ensuring a seamless customer experience. - Utilize knowledge of social media platforms to promote...

  • District Sales Executive

    Encontrado en: Talent AR C2 - hace 2 semanas

    Buenos Aires, Argentina Expeditors A tiempo completo

    Descripción del empleoThe focus of the District Sales Executive (DSE) is on achieving results that are aligned with the overall organization and it's strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the...

  • Sales Executive EI

    Encontrado en: beBee jobs AR - hace 2 semanas

    Buenos Aires, Argentina Philips A tiempo completo

    Job TitleSales Executive EIJob DescriptionJob title:Sales Executive, EIYour role:· Identify / prospect opportunities for new customer acquisition o Define and execute account strategy across a range of customer accounts (e.g., conduct market and competitor research) o Drive effective funnel management to build towards sales targets and Philips business...