U.s. - Full Time Remote - Customer Service &

hace 3 semanas


Buenos Aires, Argentina Remote Architects & Engineers A tiempo completo

**About Us**

Remote Architects & Engineers is a US-based remote and virtual assistant placement company that specializes in the architecture & engineering Industry. We provide outsourcing services for our niche. In this case we have a current client who has a customer service and admin support needs for their team. English proficiency is a must

**NOTE**:Please read the entire listing thoroughly.

**Technical Requirements**
- Bachelors of Science Degree a must
- Experience in Microsoft Office Products
- Experience in the Customer Service or Sales role previously helpful
- People & Empathetic oriented people preferred

About The Role:
Our client is a Canadian Home Product provider and installer of doors & windows and needs a **Administrative/Customer Service Support** professional to join their team.

The role involves a variety of tasks, including:
**Administrative Tasks**:

- **Scheduling and Coordination**:

- Coordinate installation schedules with customers and field teams.
- Maintain an up-to-date calendar for service appointments.
- Communicate with suppliers for inventory and delivery timelines.
- **Documentation and Reporting**:

- Prepare quotes, invoices, and purchase orders for customers and suppliers.
- Track job progress and maintain records of completed installations.
- Handle warranty registration and documentation.
- **Inventory Management**:

- Track stock levels of doors, windows, and jacuzzi components.
- Order supplies as needed and ensure timely deliveries.
- **Compliance and Licensing**:

- Ensure all permits and licenses for installations are up to date.
- Maintain compliance documentation for insurance and safety regulations.
- **General Office Support**:

- Organize and maintain files, both digitally and physically.
- Process payments and manage accounts receivable.
- **Customer Service Tasks**:

- **Customer Interaction**:

- Greet customers in person, via phone, or online and address inquiries about products and services.
- Assist customers in selecting the right products based on their needs and preferences.
- Provide updates on installation timelines and job progress.
- **Issue Resolution**:

- Handle complaints or concerns professionally and ensure prompt resolution.
- Coordinate service calls for repairs or adjustments after installation.
- **Sales Support**:

- Upsell additional services such as maintenance packages.
- Assist the sales team by following up on leads and providing product information to customers.
- **Post-Installation Follow-Up**:

- Conduct follow-up calls or surveys to ensure customer satisfaction.
- Provide instructions for product care and maintenance.
- **Customer Record Management**:

- Maintain a database of customer interactions, preferences, and history.
- Manage customer reviews and testimonials on platforms and social media.

**Other Details**

This is a full-time work environment from home.

Work schedule is roughly 9am-5pm Eastern Standard Time but this may vary depending on the needs.

This job will pay $150 USD per week or around 600,000 ARS per month.
- 2 weeks paid training
- Major Argentina holidays off (per approval of the Client)
- Major Canadian holidays off (per approval of the Client)

**Benefits**:

- Paid training
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Minimum Customer Service Support Role: 3 years (required)
- English Proficiency Speaking and Written: 5 years (required)
- Proficiency in office software (e.g., Microsoft Office, CRM tools).
- Strong organizational and multitasking abilities.
- Excellent communication and problem-solving skills.

License/Certification:

- 4 Year B.S Accredited College or University Degree

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: $550,000.00 - $600,000.00 per month

**Experience**:

- Customer Service: 3 years (required)

**Language**:

- English (required)

Expected Start Date: 06/01/2025



  • Buenos Aires, Argentina DeluxeMaid A tiempo completo

    Thanks for checking out this job posting! We are a small, fully remote team serving household customers in the US with high end cleaning services. We are rapidly expanding and looking for reliable, positive, and ambitious people to be part of our team. This is a fully remote, full time, work from home role. As a Customer Service Representative, you will be...


  • Buenos Aires, Argentina DeluxeMaid A tiempo completo

    Thanks for checking out this job posting! We are a small, fully remote team serving household customers in the US with high end cleaning services. We are rapidly expanding and looking for reliable, positive, and ambitious people to be part of our team. This is a fully remote, full time, work from home role. As a Customer Service Representative, you will be...


  • Buenos Aires, Argentina One World Global Services A tiempo completo

    From $600 per hour (regardless of receiving calls or not) 4.800 pesos per day as long as you comply with your shift. *Interpret between English and Spanish *Maintain the appropriate tone of voice, register and observe cultural nuances *Maintain professionalism through attitude, and interpreting service *Demonstrate excellent customer service...

  • Fully Remote

    hace 2 semanas


    Buenos Aires, Argentina Remote Architects & Engineers A tiempo completo

    **About Us** Remote Architects & Engineers is a US-based remote and virtual employee placement company that specializes in the architecture & engineering Industry. We provide outsourcing services for our niche. We find and recruit talented individuals to provide remote architectural & engineering support for our internationally based Clients. We are looking...


  • Buenos Aires, Argentina Integris Capital A tiempo completo

    **Job title**:Bilingual Customer Service Representative **Company**:Hexa PM **About Hexa PM**: Hexa PM is a leading property management company based in Houston, Texas, with a global remote team spanning across Asia, Europe, the US, and Latin America. We specialize in providing comprehensive property management services to residential and commercial...


  • Buenos Aires, Argentina TalentPop A tiempo completo

    **About Us**: Ready to take flight with our thriving E-commerce brand? Become a **Customer Service Representative** and join us on our journey to success! We're committed to delivering exceptional service to our customers, and we're looking for your passion and dedication to help us soar to new heights! **Position Overview**: As a **Customer Support...


  • Buenos Aires, Buenos Aires C.F., Argentina Ciclosrh A tiempo completo

    Para Carta Financiera, empresa dedicada a la consultoría en servicios financieros, nos encontramos en la búsqueda de "Customer Service Representative" reportando a la Operations Officer.Misión: Será responsable de dar soporte a los clientes en lo que respecta a la plataforma del broker.Responsabilidades principales:- Apertura de cuenta de los clientes en...

  • Customer Service

    hace 1 semana


    Buenos Aires, Argentina Vertical Hunter A tiempo completo

    Para nuestro cliente, empresa relacionada con la plataforma más poderosa de Chatbots, automatización y seguimiento para **WhatsApp, buscamos Customer services** **El cargo es 100% remoto desde Argentina y la forma de contratación por parte del cliente es vía Ontop pagando en dólares.** **Buscamos**: - Experiência mínima de 2 años como customer...


  • Buenos Aires, Argentina GBS Group A tiempo completo

    Location: Remote - Anywhere in LATAM **Job Type**: Full-Time - Contractor Compensation: USD 1500/Monthly - To be considered for this position you must be fully Bilingual in English & Spanish._ About the role: As a Customer Service Specialist at GBS Group you will work closely with the Start-up Services Team. Customer Service Specialist's mission is to...


  • Buenos Aires, Argentina Backoffice Abroad A tiempo completo

    **Backoffice Abroad** seeking a motivated and customer-centric individual for the **Customer Support Specialist** position to play a crucial part in ensuring customer happiness and retention by collaborating across various departments, responding to support tickets, and addressing customer inquiries with efficiency and precision. **Responsibilities**: -...


  • Buenos Aires, Argentina PlacidWay A tiempo completo

    **Responsibilities** - **Customer Follow-up**: - **Understand customer needs**: - **Process new customer requests**: - **Review and answer online chats**: - **Review and answer company WhatsApp messages**: - **Customer Management**: - **Create working relationships with customers**: - **Provider exceptional customer service**: - **Delight customers...


  • Buenos Aires, Argentina WHIZZ A tiempo completo

    Whizz is an NYC-based mobility company on a mission to help the fast-growing and undeserved segment of gig workers acquire and use expensive electric vehicles to boost their profits when traditional financing is not an option. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial...


  • Buenos Aires, Argentina Kimberly-Clark A tiempo completo

    Customer Service Coordinator Principales responsabilidades - Liderazgo del equipo de Customer Care en el equipo comercial de Cadenas Nacionales & eCommerce. - Foco en el desarrollo de planes estratégicos con clientes en búsqueda de oportunidades logísticas y de servicio. - Control en el armado de sugeridos de compra y venta para clientes. - Garantizar...


  • Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completo

    Looking for a challenging role that combines technical expertise with excellent communication skills? As a Remote Customer Service Representative at SupportYourApp, you'll have the opportunity to work with a global team of experts providing secure technical, customer support, and CX services for tech companies around the globe.We're seeking an experienced...


  • Buenos Aires, Argentina DeluxeMaid A tiempo completo

    We are a small, fully remote team serving household customers in the US with high end cleaning services. We are rapidly expanding and looking for reliable, positive, and ambitious people to be part of our team. This is a fully remote, full time, work from home role. As a Customer Service Representative, you will be trained in each area of the business and...


  • Buenos Aires, Buenos Aires C.F., Argentina International Executive Service Corps A tiempo completo

    PST.AG is seeking a highly motivated and communicative professional to support our team in customer management.Responsibilities:Customer Care: Creating tickets, resolving customer cases, and providing seamless support.Ticket Processing: Initiating, tracking, and reviewing tickets, as well as supporting customers throughout the process.Scheduling...


  • Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completo

    Company OverviewSupportYourApp is a multinational company providing secure technical, customer support, and CX services to tech companies globally. We have over 10 years of experience in the industry and have become a leader in premium outsourced customer support. Our mission is to treat our team members like clients, surrounding them with care, individual...


  • Buenos Aires, Buenos Aires C.F., Argentina TRC Logistics LLC A tiempo completo

    TRC Logistics LLC is seeking a highly skilled Remote Call Center Receptionist/Operator to join our dynamic team. As a key member of our operations, you will be responsible for handling client phone inquiries and processing orders in a timely and efficient manner.Company OverviewWe are a USA-based company located in Las Vegas, NV, dedicated to providing...

  • Customer Service Agent

    hace 2 semanas


    Buenos Aires, Argentina TOP A tiempo completo

    **Customer Service Agent** Can you handle complaints to build strategies for improving the overall customer experience? If you have experience in customer service and can demonstrate the ability to foster loyalty and be personable, then we might have your next great job role. **Some things to know about us**: First, we're not like every other digital...


  • Buenos Aires, Argentina Enpal Montage GmbH A tiempo completo

    **Unternehmensbeschreibung** We actively shape a better and cleaner future by offering solar PV systems, heat pumps, battery storage systems, EV chargers, and a smart home energy management system that optimizes the operation of the hardware. We are the **fastest growing energy company in Europe** (FT1000 Ranking 2022 by Financial Times & Statista) and aim...