Field Service Leader

hace 3 semanas


Buenos Aires, Argentina Cummins Inc. A tiempo completo

**Field Service Leader**

**Description**

**Field Service Leader**

**Business Unit: Distribution Business**

Our culture believes in EMPOWERING YOUR POTENTIAL.

We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's most complex problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive teams. This is what #LifeAtCummins is all about.

**Description**
- Supervises employees who install, maintain, and repair equipment and machinery.
- Supervises service technicians or service team leaders; coordinates and organizes technician work schedules; communicates repair plans to technicians following customer quotes; and monitors technician productivity and quality of repairs.
- Provides guidance and feedback to individual service technicians or service team leaders; conducts performance reviews and provides opportunities for professional growth.
- Directs service logistics, including the use of materials, equipment and employees, thereby ensuring safe, quality and efficient operations.
- Develops and reviews quotations for accuracy prior to communication to customers; communicates progress of repair status and changes to the service team.

**Qualifications**

**Requirements**:

- Intermediate level of technical industry experience is mandatory, including team leadership experience.
- Develop the skills of the staff in your area, coordinating and ensuring the training and development plan.
- Control management indicators in your area (LUR, Billing Efficiency, T/B Ratio and Productivity), generating and controlling action plans to correct deviations in them.
- Experience with customer budgets and control of technician productivity and quality of repairs.

**Job** SERVICE

**Primary Location** Argentina-Capital Federal-Buenos Aires-Argentina, Buenos Aires, Cummins Dist Argentina

**Job Type** College / University

**Recruitment Job Type** Exempt - Entry Level

**Job Posting** Jul 20, 2023, 5:19:24 PM

**Unposting Date** Ongoing

**Organization** Distribution Business

**Role Category** Onsite

**Req ID**: 230006JP


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