Specialist, Ar Analyst

hace 2 semanas

Buenos Aires, Argentina Bristol Myers Squibb A tiempo completo

At Bristol Myers Squibb, we are inspired by a single vision - transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

**POSITION PURPOSE**: Responsible for handling AR and collection risk including collection of overdue invoice activities, escalation of inquiries identified through collection activities, analysis of blocked customer orders and requesting of credit notes where appropriate to address open AR balances

**RESPONSIBILITIES**:

- Understand collection policy and procedures
- Understand the full end to end order to cash life cycle in order to sufficiently perform customer collection activities and resolve customer complaints/inquiries
- Analyze AR balances for assigned customers and determine/prioritize collection activities as appropriate
- Identify appropriate customers and block orders in support of resolving past due collection issues
- Monitor blocked orders due to credit and propose / approve (based on GOA) releases regularly
- Release blocked orders held for collection reasons based on customer situation and feedback. Seek business approval as needed to release orders/take appropriate actions
- Contact customers to prevent and resolve past due AR
- Post payments to AR ledger and reconcile to daily cash receipts
- Generate debit memos based on short payments
- Manage Disputes related to Collections
- Execute dunning strategies
- Escalate collection issues to business as needed
- Propose write-offs of incorrigible debt / accounts for approval by the Local Team and Business Units
- Prepare management reports including reports on aged debt, DSO, and other KPI and SLA measures as required
- Prepare reporting and documentation for consumption by other departments (e.g. A/R ledger activity report, Bad Debt calculation details for General Accounting)
- Perform operational SLA and KPI reporting and tracking
- Perform credit and debit memos activities

**- Process Master Data records**: creation and modification of customers, materials and pricing conditions.

**ADDITIONAL RESPONSIBILITIES**:

- Support internal and external audits
- Support special Order to Cash projects

**KNOWLEDGE, SKILLS, and COMPETENCIES**:
Education/Experience - Four-year undergraduate degree
- Pharmaceutical industry experience preferred
- Fluent in English and Portuguese Language.
- Strong interpersonal skills
- Ability to assess and promptly resolve problems
- Strong quantitative and analytical skills
- Ability to use SAP
- Advance knowledge and use of office productivity tools (MS Office, Lotus Notes, etc.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

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