Associate, Markets

hace 3 semanas


Buenos Aires, Argentina S&P Global A tiempo completo

**The Role**: Associate, Markets & Deals/ ESG Client Services (Grade 7)

**Grade/Level (relevant for internal applicants only)**: 07

**The Location**: Buenos Aires, Argentina. (Primary)

**The Team**: The Client Support team is responsible for providing client support for our business intelligence tool by holding investigative conversations with clients & driving product usage. Being present in US, Pakistan, Argentina, India & Philippines makes it a truly global team. Members of the team get to learn in-depth industry knowledge and develop technical skills. You will also work with different teams inside the organization across many functional areas (Sales, Technology, Product Management, Content & Industry Research, etc.).

**The Impact**: An Associate, Markets & Deals/ ESG Client Support understands the everyday workflow of clients and helps utilize our products more effectively and efficiently. You will directly contribute to the department’s goals of improving client support interactions. As the face of the organization, your regular day requires you to answer client queries while showcasing your vast knowledge of our tools, data, and the industries we cover. Additionally, you’ll help to accelerate the quality and timeliness of the data, improve operational efficiency to reduce error rates, and improve support survey scores to help maintain retention rates and drive revenue increases.

**Work Shift**: Primarily a US day shift. However, the team operates 24/7 and may require working during the non-US hours and on weekends.

**What’s in it for you**:
Sharpen your professional and social skills while interacting with industry leaders.
Develop your industry knowledge by working with our diverse client base at various financial institutions, government organizations and Universities located across the globe.
Learn technical expertise like MS Excel and SQL.
Be part of a company that is a results-focused meritocracy. We set high standards and value accountability. We seek to identify and reward exceptional performance with growth opportunities.

**Responsibilities**:
Use Diagnostic Techniques to go beyond client wants and delve into the why.
Make suggestions regarding product usability, presentation, and data quality.
Work with clients and internal colleagues to help build customized, data-driven Excel models.
Conduct educational Webcasts and Pro-active client outreach campaigns.

**What We’re Looking For**:
Minimum of a Bachelor's/College degree in Economics, Finance or equivalent
Knowledgeable in finance, capital markets and the global economy
Excellent written and verbal communication skills
Strong attention to detail and ability to multitask effectively
Team-player mentality with tight-knit teamwork skills
Flexible to changes in a rapidly evolving environment

About Statement
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research, and news into tools that help track performance, generate alpha, identify investment ideas, understand industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction. Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies, and governments to make decisions with confidence. For more information, visit: S&P Global Market Intelligence S&P Global is an equal opportunity employer committed to making all employment decisions on the basis of merit, capability and equality of opportunity, and without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law, or any other characteristic that has no bearing on a person’s ability to perform his or her job.
------------------------------------------------------
- Equal Opportunity Employer
------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

**Job ID**: 274940

**Posted On**: 2023-02-01

**Location**: Buenos Aires, Argentina


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