Sr Associate, Client Services-2
hace 2 semanas
**About the Role**:
**Grade Level (for internal use)**: 07
**The Team**:
The associate will be part of a dynamic team, responsible for all onboarding, data research, and processing functions on the Loan Operations Team which primarily supports ClearPar users and their system functionality needs.
**Responsibilities and Impact**:
In this position, you will gain exposure to an exciting financial market and interact daily with our clients of varying levels of seniority. This is an exciting opportunity to learn about finance, banking, syndicated loan market, and Software as a Services (SAAS) technology.
As an Associate, you are expected to support our clients and the business with operational duties and all trade support functions to ensure sufficient trade and syndicated facility data integrity. These include but are not limited to accurately reviewing and maintaining asset and contract data, new deal creation, processing amendments, creating/modifying transfer docs, and primary delayed compensation syndication maintenance.
You are tasked with providing onboarding support for new clients, their team members, and accounts as requested to ensure a smooth and effective quality-controlled onboarding process across multiple products.
Strict adherence to processing deadlines, quality-controlled operational processes, and LSTA/LMA standards for processing and closure of primary and secondary par loan transactions and/or trades.
You will be responsible for pro-actively identifying internal and external trade and system related issues effectively. This will also require the ability to work seamlessly with internal partners and management on resolution plans and/or additional escalations.
Your ability to capture and channel user feedback through proper communication and listening skills is imperative. You will be required to partner with leaders, peers, product associates, sales, and relationship managers on required projects to service our clients and facilitate the continuous improvement of our products and services.
You should be willing and able to cross train with neighboring divisions of the firm to provide an agile workforce capable of handling issues and engaging with joint clients.
**What We’re Looking For**:
Positive, proactive attitude and ability to work well in teams.
Fluent English speaking, reading, and writing abilities.
Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner.
Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction
Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment.
Ability to manage projects independently when required.
Customer service experience from any field is a plus
Basic Qualifications
Bachelor’s Degree or equivalent work experience
Must be able to handle stressful customer situations with patience and poise.
Ability to organize and prioritize complex issues and projects to completion.
Ability to think laterally, provide proper issue analyses, and question current processes.
Eager to learn with strong analytical and problem-solving abilities.
Proficient PC skills, especially in Microsoft Word and Excel
Strong process improvement skills
Preferred Qualifications
Bachelor's degree (Finance, Economics, or related field preferred)
1 - 3 years of work experience within the financial and/or syndicated loan industry
Fresh graduates with strong interest in client management or operations can be considered.
Strong MS office (Word, Excel, PowerPoint) skills
Power Bi and/or Tableau experience
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
What’s In It For You?
**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
**Our Values**:
Integrity, D
-
Client Services Associate Development Program
hace 4 semanas
Buenos Aires, Argentina S&P Global A tiempo completoS&P Global Market Intelligence - Associate Development Program 2023 Cohort **The Role**: Client Services Associate Development Program (ADP), **The Team**: Client Services Associates are the first point of contact for clients. You’ll work with them personally to optimize their workflows and streamline their research and data analysis needs. If you’re a...
-
Client Services Associate Development Program
hace 4 semanas
Buenos Aires, Argentina S&P Global A tiempo completoS&P Global Market Intelligence - Associate Development Program July 2023 Cohort **The Role**: Client Services Associate Development Program (ADP), **The Team**: Client Services Associates are the first point of contact for clients. You’ll work with them personally to optimize their workflows and streamline their research and data analysis needs. If...
-
Client Services Associate Development Program
hace 4 semanas
Buenos Aires, Argentina S&P Global A tiempo completoS&P Global Market Intelligence - Client Operations **The Role**: Client Services Associate Development Program (ADP) **The Team**: Client Services Associates are the first point of contact for clients. You’ll work with them personally to optimize their workflows and streamline their research and data analysis needs. If you’re a natural problem solver...
-
Associate, Fig Client Services
hace 7 días
Buenos Aires, Argentina S&P Global A tiempo completo**About the Role**: **Responsibilities and Impact**: Our relentless pursuit of excellence results in deep relationships with clients and helping them get the most out of our business intelligence tools. Your regular day would require you to answer client queries and being an advocate while showcasing your vast knowledge of our tools, data and the industries...
-
Trading Services Associate
hace 6 días
Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo**JOB DESCRIPTION** As a Trading Services Associate, you'll be responsible for understanding trading structures to accurately capture all transactions, complete reconciliation checks, and ensure controls are performed. **Responsibilities**: - Timely and accurate capture of all transactions in the Risk Management Systems - Complete intraday / end of day...
-
Product Controller
hace 3 semanas
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo Product Controller - Securities Services Liquidity Associate JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, and asset...
-
Client Services Manager- Trillingual
hace 3 semanas
Buenos Aires, Argentina Park Place Technologies A tiempo completoClient Services Manager The Client Services Manager is responsible for the implementation, customer management, performance management, and communication internally and externally of the tasks associated with implementation of specific Field Service/Repair Center Contracts. The Client Services Manager assists the Director of Client Services in planning...
-
Associate, Credit Client Support
hace 1 mes
Buenos Aires, Argentina S&P Global A tiempo completo**About the Role**: **Grade Level (for internal use)**: 07 - Only English CVs will be taken into consideration. Recruiting process will be in English* **The Team**: As a member of the Credit Client Services team, you will serve as an expert on Credit Ratings, Credit Analytics, and the Market Intelligence Platform. Credit Client Services interacts with many...
-
Client Services Lead
hace 4 semanas
Buenos Aires, Argentina IQVIA A tiempo completoJoin our team as a **Client Services Lead **to have an oversight of payments for clinical trials receiving requests from an IQVIA client. The **e**ssential functions **that would be assigned to you are: - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision. - Assists team members to...
-
Client Services Rep 3
hace 1 mes
Buenos Aires, Argentina IQVIA A tiempo completoJob Overview Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused. Essential Functions • Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under...
-
Analyst, Client Services
hace 1 mes
Buenos Aires, Argentina Qontigo A tiempo completoDoes working for a company that embodies innovation, transparency and creativity excite you? Then, we have the place for you. Bringing together Axioma, DAX and STOXX to form Qontigo represents a partnership beyond standard, creating an investment intelligence advantage with our clients, from risk to return. Qontigo combines the most sophisticated risk...
-
Sales Associate
hace 4 semanas
Buenos Aires, Argentina Sagan A tiempo completoJob Position: Sales Associate - LatamLocation: Remote (PST Timezone)Working Schedule: Sunday - Thursday or Tuesday to Saturday, 08:00 AM to 05:00 PM PSTJob description: Join our Sales Team as a Sales Associate, where your proven success in cold calling and strong sales skills will be instrumental in propelling our business forward. As a Sales Associate, you...
-
Human Resources Business Services Supervisor
hace 1 mes
Buenos Aires, Argentina Nestle Operational Services Worldwide SA A tiempo completoUbicación: Vicente López, Buenos Aires, Argentina Área: Human Resources Business Services Tipo de contrato: Full Time permanente **Propósito de la posición**: Human Resources Business Services (HRBS) es el área encargada de los procesos administrativos de recursos humanos como contratación, gestión de beneficios sociales, reporte de datos de RRHH...
-
Finance Associate
hace 4 semanas
Buenos Aires, Argentina Sterlington A tiempo completoFinance Associate, Remote Position **Contract**: Full time **Description**: A well-established and growing international law firm is looking for an associate to support our growing corporate finance team. We are seeking a dynamic person with a passion for entrepreneurship and a hunger for fast-paced legal work. Join our cutting-edge, tech-savvy law firm...
-
Associate General Counsel/senior Associate
hace 4 semanas
Buenos Aires, Argentina Sterlington, PLLC A tiempo completoAssociate General Counsel/Senior Associate Attorney, Remote Position **Contract**: hourly; part-time or full-time opportunities **Description**: Opportunity to do in-house counsel work across multiple clients with a well-established and growing international law firm while working fully remote. Join a unique practice group that serves as fractional...
-
Client Services Specialist
hace 4 semanas
Buenos Aires, Argentina Syneos Health Clinical A tiempo completo**Description** **You’re driven, resourceful, and above all else - remarkably smart.** In this role, you work with our Deployment Solutions team, which parts with top tier pharmaceutical, medical device, and biotechnology companies. The Client Services Operations Specialist has primary responsibility for coordinating and assisting with departmental...
-
Associate Counsel – Wealth Management
hace 3 semanas
Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completoAssociate & Counsel – . Morgan Wealth Management/Consumer and Community Banking Legal department Join JPMorgan Chase & Co., a leading global financial services firm, as an Associate & Counsel in our Wealth Management/Consumer and Community Banking Legal department. This role provides the opportunity to work closely with specific groups, offering legal...
-
Sales Associate
hace 4 semanas
Buenos Aires, Argentina SalesX A tiempo completoPosition: Remote Sales Associate - Multi-Industry Sales Campaigns **Responsibilities**: - Execute remote sales strategies across diverse industries - Engage proactively with potential clients to understand and address their specific needs - Communicate effectively in English and potentially other languages to cater to diverse client bases - Demonstrate...
-
Finance Associate
hace 3 días
Buenos Aires, Argentina SAP A tiempo completo**Bring out your best** **Role Description** As a Finance Associate in O2I Services you will be able to execute operational (including transactional) tasks independently and deal with customers' queries. Gain a good knowledge of standard processes and related transactions and maintain good relationship with external and internal customers. **Expectations...
-
Public Relations Associate
hace 4 semanas
Buenos Aires, Argentina Sagan A tiempo completo**Position: Public Relations Associate** Location: Remote (PST Timezone) **Work Schedule**:Monday - Friday 09:00 AM - 05:00 PM (PST) **About Us**:Join our dynamic team, a leading firm in the public relations landscape. We are seeking a Public Relations Associate to support our efforts in creating impactful media strategies and fostering strong client...