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Application Support Engineer
hace 4 semanas
Descripción del empleo:
For a canadian fintech we are looking for a fluent in English
**Application Support Engineer **to support and relieve the pressure on the development teams. If you are an expert troubleshooter with the ability to remove roadblocks and ensure smooth day-to-day operations, this opportunity is for you
Rosario, Santa Fe (preferred) / 100% remote capable
- What you will be doing:_
- Directly help our customers and vendors by researching & troubleshooting software or hardware related issues
- Work directly with development engineers and business stakeholders to recommend and resolve issues
- Provides accurate & timely updates on issues relating to incident management and support.
- Work to improve system resilience, including both failover and disaster recovery capabilities.
- Implement automated support processes
- What you should have:_
- 3 years’ experience in a support (or related) role
- Excellent Problem-Solving Skills
- Technical Knowledge in Relational databases, NoSQL databases, Incident and Change Management tools
- Bachelor's degree in Information Technology, Computer Science, or relevant field
- Written & Verbal advanced skills in English
- Technical Knowledge in Java Spring framework, MuleSoft, C#,.NET Core, ASP.Net, Angular, Vue JS, React, RESTful APIs and Microservice Architecture, NodeJs
- Why people love working here:_
- You have the opportunity to be a part of an award winning, fast growing company
- Our innovative culture promotes on-going learning opportunities with training and mentorship
- A new and vibrant office environment and remote working capability
- Competitive compensation package commensurate to experience plus benefits
Are you interested? Let us know