Implementations Analyst

hace 2 semanas

Buenos Aires, Argentina JPMorgan Chase Bank, N.A. A tiempo completo

The Implementation Manager is a client facing role, who will act as a Project Manager for the implementation of JPMorgan products including bank accounts, payments and collections solutions, bank statements, etc.

In this role you will work closely with clients, Sales, Product, Operations and Client Service to enhance global client satisfaction through seamless delivery of treasury solutions using robust tools and proven methodology, expert consultation, and client advocacy. Be seen as an innovative, passionate, and proactive partner in delivering a seamless end to end client experience.

**Responsibilities**:

- Host scoping meetings with the client to ensure product and technical requirements are understood and satisfied in accordance with the client's business and technical needs, as well as, the firm's capabilities
- Prepare Statement of Work outlining product implementation options and timeline
- Lead recurring project status meetings via conference call
- Use tracking tools and systems to document current project status, issues, and risks for all active projects
- Serve as an effective point of escalation on behalf of client
- Support client during production migration and production verification; coordinate with production teams to ensure all components are successfully migrated, and provide timely status updates to the client and project team

**Required Qualifications, Skills and Capabilities**
- Fluent written and spoken in English language (mandatory)
- Excellent verbal and written communication skills to both clients and internal partners
- University degree (graduated or in progress)
- Project Management experience (preferred)
- Client facing experience (preferred)
- Cash Management and Treasury knowledge (preferred)

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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