Tech Support Analyst
hace 4 días
At Kopius we are looking for a **Tech Support Analyst **to join our **IT Team**
**Basic Qualifications**
- Intermediate/Advanced English skills.
- Strong communication skills.
- Self-starter, fast learner and flexible to support new technologies.
- Ability to thrive in a team environment.
**Requirements**:
- 1-3 years of experience in technical support to teams and end users remotely.
- Hardware/software installation:Installation of operating systems Win, Mac OS, Linux (Ubuntu, Centos, other).
Installation of VPNs and profiles.
Configurations of tablets/mobiles/others.
- Knowledge of Office 365 / similar platforms.
- Basic knowledge of networking.
- Hardware and software control via remote tools, for control and fulfillment of different requirements.
- Previous experience with ticket/priority systems.
**Position Type**
- **Long-Term** & **Full-Time**.
- **Hybrid role** - must reside in **CABA**. Minimum 4 days in Retiro’s office.
**Benefits of Working With Kopius**
- Flexible working hours.
- 100% Remote Work and Flexible Work Environment
- Continuing education, training, and workshops.
- Company-sponsored coursework and certifications.
- Competitive salary and performance-based bonuses
- Ample opportunity of career advancement.
- Online English classes available
- Monthly Snack Boxes ;)
**Learn more about us and join Kopius**
Tipo de puesto: Tiempo completo
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