Operations Support Specialist

hace 3 semanas


San Miguel, Argentina Varsity Tutors A tiempo completo

**Responsibilities**: may include some or all of the following tasks;
- Provide Customer Support to Contracted Tutors
- Account Setup
- Specific Student Opportunities or Assignments
- Tutoring Products
- Technical Issues
- Scheduling Conflicts
- Payment and Payroll
- And more
- Provide guidance and assistance to tutors about:

- Resolve Technical Issues for both Instructors and Students
- Resolve technical issues for both instructors and students
- Assist customers and tutors in realtime on chat and video with technical issues
- Follow process to submit to engineering if the issue can not be resolved immediately
- Support and Audit Tutoring Sessions
- Monitor live online classes
- Assist instructors on starting and ending class sessions
- Provide Insights for School System Partners
- Handle complaints, provide appropriate solutions and alternatives
- Measure quality inputs, such as compliance to client-defined requirements, tutor preparedness, and platform ease of use.
- Address defects that require intervention on behalf of our clients, such as replacing tutors when necessary and escalating issues that prevent student learning

**Qualifications**:

- Level B2 English proficiency
- Experience with Google documents
- Professional experience in recruiting, education, customer service, retail, or another fast-paced environment preferred or a bachelor's degree
- Experience with technical support preferred
- Strong analytical and problem-solving skills
- Comfortable performing all job responsibilities on a laptop or computer
- Able to perform basic technical troubleshooting with work equipment
- Highly adaptable to change and thrives in a fast-paced environment
- Self-starter with exceptional attention to detail
- Excellent time management and organizational skills. Ability to work independently.
- Ability to multitask in a dynamic environment where priorities change quickly.
- Willingness and ability to quickly learn business practices, policies and procedures.
- Ability to work full-time 40 hours a week, with at least 1 evening and 1 weekend day required based on available shifts (shifts to be adjusted seasonally based on demand if needed). Operating day is from 8:00am - 8:00pm CDT.
- High-speed Internet access (25 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet
- A quiet work environment that promotes focus

**Location**: Fully Remote - Based in San Miguel de Tucuman, Argentina

**About Nerdy**:
**Varsity Tutors Leadership Principles**

Relentless Focus on Customers
- Comfort with Ambiguity
- Ownership
- Simplify
- Intellectual Curiosity
- Build Teams
- Think Big
- Insist on High Standards
- Bias for Action
- Build Trust
- Go Deep
- Have Conviction
- Deliver Results
- Are Right, a Lot

**Benefits**:

- Competitive Hourly Rate ($9.50/hr USD)
- Full-Time Position (40 hours per week)
- Fully Remote Position
- A once-in-a-lifetime opportunity to help transform how the world learns
- A fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture
- Varsity Tutors is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. (INDHP)_



  • San Miguel, Argentina Varsity Tutors A tiempo completo

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...


  • San Salvador de Jujuy, Jujuy, Argentina Pulpo A tiempo completo

    Pulpo is looking a highly motivated, self-directed Product Operations Specialist who is passionate about creating workflows to improve Operational performance and communicating with more than 18 markets across US.You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out workflows and products that...


  • San Carlos de Bariloche, Río Negro, Argentina AgileEngine A tiempo completo

    AgileEngine is a top-ranking provider of software solutions to Fortune 500, Global 500, and Future 50 companies. Listed on Inc. 5000 among the fastest-growing US companies, we are always open to talented software, UX, and data experts in the Americas, Europe, and Asia.If you like a challenging environment where you're working with the best and are encouraged...


  • San Miguel, Argentina Varsity Tutors A tiempo completo

    **Responsibilities**: May include some or all of the following tasks; - Support Tutor Applicants and Tutor Onboarding - Update our Digital Inventory of Institutional Sessions and Courses - Conduct data entry, registration, and enrollment activities for school district accounts - Add new courses to digital inventory and providing ongoing maintenance of this...


  • San Carlos de Bariloche, Argentina AgileEngine A tiempo completo

    AgileEngine is a top-ranking provider of software solutions to Fortune 500, Global 500, and Future 50 companies. Listed on Inc. 5000 among the fastest-growing US companies, we are always open to talented software, UX, and data experts in the Americas, Europe, and Asia.If you like a challenging environment where you’re working with the best and are...


  • San Miguel, Argentina LHR Saudi Arabia A tiempo completo

    **Who is our client and your future employer?**: Ranked among the world’s largest petrochemicals manufacturers, it is a public company based in Riyadh, Saudi Arabia. With operations in around 50 countries, The Company has a global workforce of over 31,000 talented individuals. The company operates through three strategic Business Units - Petrochemicals,...

  • Data Integrity Specialist

    hace 3 semanas


    San Miguel De Tucuman, Argentina Sovos Compliance A tiempo completo

    **Build your future with Sovos.** If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities...

  • Logistics Specialist

    hace 3 meses


    San Lorenzo, Argentina Corteva Agriscience A tiempo completo

    Description Are you ready to grow your career and take on a new challenge? Corteva Agriscience™ has an exciting opportunity for a Logistics Specialist to join our team in Supply Chain Southern Cone . Become part of our team of top-notch supply chain professionals so you can play an important part of leading the agriculture market to seed and feed...

  • Logistics Specialist

    hace 4 semanas


    San Lorenzo, Argentina Corteva Agriscience A tiempo completo

    Description Are you ready to grow your career and take on a new challenge? Corteva Agriscience™ has an exciting opportunity for a Logistics Specialist to join our team in Supply Chain Southern Cone . Become part of our team of top-notch supply chain professionals so you can play an important part of leading the agriculture market to seed and feed...


  • San Rafael, Argentina ClientSolv Technologies A tiempo completo

    Job Description We are seeking an Oracle ERP Techno-Functional Analyst for a contract-to-hire role. This work can be performed remotely supporting a global team and will provide production support with their techno-functional expertise, contributing to improvements and enhancements for the financial modules of the Oracle ERP system in the environment....


  • San Rafael, Argentina ClientSolv Technologies A tiempo completo

    Job Description We are seeking an Oracle ERP Techno-Functional Analyst for a contract-to-hire role. This work can be performed remotely supporting a global team and will provide production support with their techno-functional expertise, contributing to improvements and enhancements for the financial modules of the Oracle ERP system in the environment....

  • Dir Operations

    hace 5 días


    San Francisco, Argentina ZF A tiempo completo

    **What's Next? Join ZF!**: ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers...


  • San Vicente, Argentina MonetizeMore A tiempo completo

    MonetizeMore is a global leader in ad revenue optimization. Our publisher partners run websites from all over the world and require top-tier solutions. We’ve been running for 13 years, and achieved prestigious Google ad tech and fastest-growing company awards, with over 270+ members around the globe. MonetizeMore offers location and schedule freedom to...


  • San Rafael, Argentina ClientSolv Technologies A tiempo completo

    Job DescriptionWe are seeking an Oracle ERP Techno-Functional Analyst for a contract-to-hire role.  This work can be performed remotely supporting a global team and will provide production support with their techno-functional expertise, contributing to improvements and enhancements for the financial modules of the Oracle ERP system in the environment.In...


  • San Rafael, Argentina ClientSolv Technologies A tiempo completo

    Job DescriptionWe are seeking an Oracle ERP Techno-Functional Analyst for a contract-to-hire role.  This work can be performed remotely supporting a global team and will provide production support with their techno-functional expertise, contributing to improvements and enhancements for the financial modules of the Oracle ERP system in the environment.In...

  • Dir Operations

    hace 2 semanas


    San Francisco, Córdoba, Argentina ZF A tiempo completo

    What's Next? Join ZF:ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers...


  • San Salvador de Jujuy, Jujuy, Argentina Cona Consultores SRL A tiempo completo

    Cona Consultores is looking for a E-COMMERCE SPECIALIST for an important Telecommunications Company.This role will be responsible for online GTM control, product, activity, flow rate, content, service delivery and operation, or merchant management, have a strong sense of closed-loop management, and be able to work independently.Main tasks:Online GTM control:...


  • San Salvador de Jujuy, Jujuy, Argentina Cona Consultores SRL A tiempo completo

    Cona Consultores is looking for a E-COMMERCE SPECIALIST for an important Telecommunications Company.This role will be responsible for online GTM control, product, activity, flow rate, content, service delivery and operation, or merchant management, have a strong sense of closed-loop management, and be able to work independently.Main tasks:Online GTM control:...


  • San Salvador de Jujuy, Jujuy, Argentina Cona Consultores SRL A tiempo completo

    Cona Consultores is looking for a E-COMMERCE SPECIALIST for an important Telecommunications Company.This role will be responsible for online GTM control, product, activity, flow rate, content, service delivery and operation, or merchant management, have a strong sense of closed-loop management, and be able to work independently.Main tasks:Online GTM control:...

  • Revenue Coordinator

    hace 2 semanas


    San Miguel, Argentina Hilton A tiempo completo

    Revenue Coordinator A Revenue Coordinator supports, from administrative and customer service perspectives, the Sales team to develop leads and respond to enquiries and opportunities. **What will I be doing?** As Revenue Coordinator, you support, from administrative and customer service perspectives, the Sales team to develop leads and respond to enquiries...