AR Collection Analyst-Buenos Aires, Argentina
hace 1 semana
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Position Summary
Incumbent reports to the department manager and is responsible for execution of credit/collections processing to ensure accurate and timely management of the credit practices within the company's accounting function.
Areas of Responsibility
- Manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers.
- Confer with customers by telephone to determine the reason for overdue payments, reviewing terms of sales, service, or credit contracts.
- Research payment issues involving disputed deliveries, returns, and credits, which may result in delinquent balances.
- Resolve issues quickly to prevent further aging of delinquent balances.
- Work with the manager to identify accounts that may present a business credit risk, require credit hold, or outside collection.
- Record information about the financial status of customers and document the status of collection efforts.
- Keep sales representatives aware of account status and problems.
- Answer incoming calls, provide invoices to customers, and sort and file correspondence.
- Maintain collection calls with multiple stakeholders (customers, sales, management, etc.).
- Demonstrate ability to maintain portfolio in good shape and assess risks and actions that need to be taken.
- Proven track of good and stable performance (internal candidates).
- Support the manager in process-related actions or analysis.
Skills and Qualifications needed to be successful in this role:
- Bachelor's degree in business or related field.
- Experienced credit/collection specialist or equivalent.
- Combination of acceptable training, education, and experience.
- Effective written and verbal communication skills.
- PC proficiency in MS Word and Excel, especially Excel skills related to reporting (formulas, pivot tables, etc.).
- Basic accounting skills required.
- Fluent in English, both written and spoken.
- Customer-oriented.
- Strong work ethic.
Preferred Qualifications:
- Associate's degree or technical equivalent preferred.
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