Client Engagement Director

hace 3 semanas

Buenos Aires, Buenos Aires C.F., Argentina Buenos Aires A tiempo completo

GET TO KNOW US Gympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 offices around the world. At Gympass, you not only have the opportunity to build a career in a fast-paced global environment - but you'll make wellbeing universal, so everyone can be happy and healthy.

THE OPPORTUNITY

We are hiring a Client Engagement Director to our Client Wellbeing Engagement team in Argentina or Mexico Reporting directly to the Global VP of Client Engagement, you will be a culture transformation agent, bringing our clients closer to the Gympass mission, acting also as a wellbeing culture transformational agent, advocating on behalf of Gympass to clients, users, providers, and third parties. This is a position inside the Global Revenue team responsible for executing our strategies locally and close to our clients. You will be the number one support to our commercial teams on delivering high perceived value services.

YOUR IMPACT
  1. Serve our clients and commercial teams with valuable and scalable services;
  2. Ensure the deployment of Gympass' global engagement and communication strategy in local markets and clients;
  3. Reinforce the deployment of Gympass's best practices and communication tools, leveraging client channels;
  4. Understand, assess, and map internal communication channels, and HR strategies in companies from different realities, sizes, sectors, and audiences;
  5. Sponsoring the support and the training offered to the local CS teams on activation efforts;
  6. Understand the regional demands and opportunities to leverage the execution, in a close partnership with global teams;
  7. Be a wellbeing culture transformation agent, advocating on behalf of Gympass to clients, users, and third parties;
  8. Strategically control all administrative and financial processes regarding on-site execution (budget management, PO management, hotel bookings, flight bookings, material shipment, etc).
WHO YOU ARE
  1. You have experience in serving clients, communication strategies, supporting or execute commercial strategies and lead high performance teams;
  2. A senior professional with 5-7+ years of proven work experience in related positions;
  3. You can work at a strategic level, but equally as happy being in the weeds on projects and daily execution;
  4. Strong organization skills and ability to manage multiple high priority projects simultaneously and successfully;
  5. Desirable to have worked in global structures operating different countries;
  6. Ability to adapt to a changing environment.
WHAT WE OFFER YOU

We're a wellness company that is committed to the health and well-being of our employees. Our flexible program allows you to customize your benefits, according to your needs Our benefits include:

WELLNESS

Health, dental, and life insurance.

FLEXIBLE WORK

Choose when and where you work. For most, this will be a hybrid office/remote structure but can vary depending on the needs of the role and employee preferences. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE

We understand that together, Gympassers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

GYMPASS

We believe in our mission and encourage our employees and their families to find their passion too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF

We know how important it is that our employees take time away from work to recharge.

PAID PARENTAL LEAVE

Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family.

CAREER GROWTH

Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.

CULTURE

An exciting and supportive atmosphere with ambitious people from around the world You'll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page

Diversity, Equity, and Belonging at Gympass

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. Gympass is committed to creating a diverse work environment and is proud to be an equal opportunity employer.

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