Associate Research Analyst

hace 2 semanas


Buenos Aires, Buenos Aires C.F., Argentina LatamCent A tiempo completo

Job Title: Associate Research Analyst

Department: Data Analytics

Reports To: Director of Analytics & Research

Contract: 4 months with the possibility to become permanent.

SUMMARY

The Associate Research Analyst position at ClearlyRated is responsible for aiding in the creation, distribution, management, analysis, and reporting of online survey-based research studies, as well as supporting analysis and reporting on customer satisfaction surveys for ClearlyRated clients.

The position requires strong analytical, organizational, technical, and time management skills while supporting several projects at once. The ideal Analyst has a natural curiosity and a desire to make a set of data come alive to tell a compelling story.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provides world-class service to support relationships with clients and internal stakeholders.

  • Reports survey results to clients, summarizing results and highlighting key findings and storylines that most relate to client needs.

  • Performs data cleansing and analysis working with other analysts to create, manipulate and organize data to be used for analysis.

  • Creates reports with written and data visualization elements based on data gathered through online surveys.

  • Assists internal teams with research-related materials and requests such as data points for thought leadership materials including one-sheets, webinars, reports and other collateral.

  • Supports the survey design and execution process as necessary with the guidance of other Research Analysts.

  • Works within large and complicated data sets to determine key takeaways.

  • Works collaboratively in a team environment with a spirit of cooperation.

  • Respectfully takes direction from manager.

  • Maintains punctual, regular and predictable attendance.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strong attention to detail, especially when working with large, complex data sets and elaborate research analysis and reporting.

  • Strong time management and prioritization abilities while managing multiple projects simultaneously.

  • Proven experience using Tableau or other BI tools for data analysis and visualization.

  • Proficiency using MS Office, Excel, and PowerPoint required.

  • Proficiency in SQL

  • SPSS (nice to have), and other data management and analysis tools are preferred.

  • Excellent communication skills including written, oral, and presentation skills required in working with customers and coworkers.

  • Strong mathematical skills are required. Ability to effectively understand, analyze, and manipulate numerical data.

  • Ability to learn new software efficiently. Must be adept at using various applications including database, spreadsheet, report writing, project management, word processing, and presentation creation/editing.

  • Ability to interpret data to inform business decisions for both internal and external stakeholders.

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

EDUCATION and/or EXPERIENCE

Bachelor's degree or equivalent in business or related field. Courses or formal training in marketing research or quantitative research preferred.

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